Quality Engineer

EPITEC • Contract • Ellabell, GA, US • 6d ago

Job Title: Quality Engineer

Location: Onsite – West Point, GA

Pay: $44.00 – $51.84/hour

Type: W2 Contract (Ongoing)

Position Overview

We are seeking a Quality Engineer to serve as the critical link between the customer plant and the manufacturing facility. This role focuses on ensuring product quality, managing non-conformance issues, and maintaining strong communication across internal teams and external customers.

The ideal candidate is detail-oriented, technically capable, and comfortable working in a fast-paced manufacturing environment with both internal stakeholders and customers.

Key Responsibilities

Act as the primary liaison between the customer plant and Delphi/manufacturing teams
Perform first-level analysis of non-conforming materials and support issue resolution
Verify suspect products and ensure proper use and maintenance of testing equipment
Coordinate and manage 24-hour containment activities and additional containment actions as needed
Expedite return of non-conforming materials back to the plant on the same day
Enter and maintain quality data in the Incident Reporting System (IRS)
Track and support customer return metrics (PPM rates) and quality performance
Provide technical support and system/process guidance
Develop and maintain strong customer relationships within the plant
Prepare and deliver weekly status/trip reports
Support special events, inspections, and quality-related initiatives

Required Qualifications

Bachelor’s degree in Engineering or related field
6–10+ years of relevant quality/manufacturing experience
Experience in automotive or manufacturing environments preferred
Strong understanding of quality processes and non-conformance management
Proficiency in Microsoft Excel, Word, and Email
Strong organizational skills and attention to detail
Excellent communication skills and ability to interface with customers

Preferred Skills

Experience working with incident reporting systems (IRS) or similar tools
Knowledge of quality metrics (PPM, defect tracking, containment processes)
Familiarity with vendor/customer interface roles or resident engineer positions

What Makes This Role a Good Fit

High-visibility role interacting directly with customer plant operations
Opportunity to impact product quality, customer satisfaction, and business retention
Hands-on involvement in quality analysis, containment, and continuous improvement

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