Transportation Manager

Caruso USA • Full-time • Louisville, KY, US • 1w ago

The Transportation Manager leads all daily Direct Store Delivery (DSD) operations, ensuring safe, compliant, and efficient service execution. This role is responsible for managing drivers, scheduling, fleet readiness, customer relationships, and performance outcomes. The Transportation Manager partners closely with internal teams, customers, and leadership to support service excellence, control costs, and proactively resolve operational challenges.

What You’ll Do

Lead and manage all DSD drivers and operational staff
Oversee daily scheduling, route coverage, and staffing to ensure consistent service levels
Serve as a primary point of contact for customers, maintaining strong communication and service relationships
Monitor operations to proactively identify and resolve service, safety, or performance issues
Ensure fleet equipment is properly maintained, compliant, and ready for daily operations
Partner with the Safety Manager to identify and correct unsafe conditions and driver behaviors
Track transportation costs, KPIs, and performance metrics to drive efficiency and improvement
Collaborate with internal teams to plan for forecasted volume and capacity needs
Work with Human Resources on employee relations matters, including coaching, corrective action, policy interpretation, and terminations, in compliance with employment laws
Promote a strong safety culture and accountability across the operation
Ensure departmental goals and budget expectations are met

What We’re Looking For

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
Minimum 2 years of management or team leadership experience, ideally in transportation, logistics, or delivery operations
Strong organizational, time‑management, and problem‑solving skills
Excellent communication skills with a customer‑focused mindset
Intermediate proficiency in Microsoft Word and Excel
Ability to manage multiple priorities in a fast‑paced environment
Willingness to travel as needed
Flexibility to work weekends and holidays based on operational needs

Why This Role Matters

You’ll play a key role in keeping our DSD network running safely, efficiently, and reliably—supporting both our drivers and our customers while helping Caruso USA continue to deliver fresh food solutions every day.