Director of Project Logistics

Serve Freight • Full-time • Asheville, NC, US • 1m ago

Director of Project Logistics

Locations: Asheville, NC (hybrid); Charlotte, NC (hybrid); Atlanta, GA (hybrid); Baltimore, MD (Remote); Houston, TX (Remote); New Orleans, LA (Remote); Jacksonville, FL (Remote)

Preference will be given to candidates near a major port or breakbulk hub.

About Serve Freight

Serve Freight is a US-based freight broker focused on complex, time-sensitive, coordination-heavy freight. ServeProjects is our project logistics division. We move heavy haul, breakbulk, and multi-stop industrial freight for customers who need a single accountable owner from cargo confirmation to final POD.

The role

The Director of Project Logistics owns ServeProjects end to end. You originate the work, price it, sequence it, and run it in the field. You also build the technical foundation underneath it: pricing logic, visibility platform, permit playbooks, carrier network, vertical depth.

This is a senior, hands-on role. You will spend time on the phone with shippers, on the phone with state permit offices, on yards and at ports, and at your laptop building the tools that make heavy haul repeatable at Serve Freight.

You report directly to the founder.

What you'll own

Origination and pricing

Identify and win complex project logistics opportunities across heavy haul, breakbulk, and multimodal freight
Lead solutioning and pricing on RGN, multi-axle, and oversize moves, including line-item rate breakdowns the way customers actually want to see them
Carry opportunities from first conversation through award and into execution.
Hold direct relationships with shippers in target verticals (data center, energy, oil and gas, industrial)

Technical execution

Choose the right mode (truck, rail, barge, or a combination) and the right carrier for the cargo
Make routing, permit, and escort calls that protect schedule, cost, and equipment
Run state permit, bridge review, and police escort logistics, including knowing which states cause delays and which permit and escort companies to avoid
Manage crane and material handling decisions on load and unload
Be on-site at ports, yards, and customer locations when the move requires it

Platform and tooling

Build the ServeProjects visibility platform around the milestones that matter to project shippers: cargo and rate confirmation, planning and scheduling, route survey and permits, loaded with photos, in-transit updates, delivery with POD and photos, final invoice
Develop internal heavy haul tools that take the manual work out of permits, routing, and quoting
Stand up a pricing methodology based on line-item quote trends so we price faster and tighter over time

Carrier network and market intelligence

Build and own relationships with heavy haul carriers, permit and escort companies, crane operators, and breakbulk terminals
Track Breakbulk port and terminal volumes and seasonal rate dynamics. Bring that intelligence into pricing and capacity decisions
Stay current with state permit teams so we can tell customers what to expect before they ask

Team development

Mentor and develop the project logistics team as ServeProjects scales. Build the next generation of project logistics talent inside Serve Freight
Set the technical bar. Document what good looks like

Account expansion

Identify and present value-added offerings: high-value cargo insurance, warehousing, crane load and unload, multimodal handoffs
Run customer reviews on closed projects and convert single moves into ongoing programs

What great looks like at 12 months

ServeProjects pipeline is bigger, higher quality, and you built most of it
We win heavy haul work we would have walked away from a year ago because the technical answer is in the building
A visibility platform customers actually log into
A pricing methodology and a carrier network the rest of the team can use without you in the room

Required experience

7+ years in project logistics, heavy haul, or breakbulk execution
Deep working knowledge of trailer types and how equipment selection affects load outcomes (RGN, extendable RGN, multi-axle, deflection points, Conestoga, lowboy, step-deck)
Hands-on experience with state permits, bridge review processes, police escorts, and route surveys across multiple states
Strong network of heavy haul carriers, permit and escort companies, and crane operators you can call today
Comfort with rail, barge, and truck decisions on the same shipment
Demonstrated origination ability, whether you carried a book or shaped deals inside a larger organization
Comfortable at a port, on a yard, in a cab, and in front of a shipper's procurement team
TMS experience (Turvo a plus)

Preferred experience

Breakbulk port operations (Houston, Savannah, Charleston, Mobile, New Orleans, Baltimore)
Customs, warehousing, or freight forwarding adjacencies on top of trucking
Vertical depth in data center, energy, oil and gas, or industrial construction
Experience building or specifying logistics tools (TMS workflows, permit automation, visibility platforms)
Familiarity project management systems

Who this role is for

An operator who has spent years inside heavy haul and wants to build a division, not just run loads
Someone who can quote a 12-axle move in the morning and write the SOP for it in the afternoon
A builder. You see gaps in process and fix them without being asked
Direct, decisive, and comfortable holding carriers, shippers, and internal teammates to the standard
Willing to wear PPE, climb on a trailer, and walk a port when execution calls for it

Compensation

Competitive base, performance compensation tied to ServeProjects growth and margin. Details discussed live.