Job Title: Project Manager
Reports To: VP of Operations
Department: PMO Office, Implementation Services
About The Team
At PMMC, our mission is to continuously improve the financial performance of healthcare organizations, so they have more resources to devote to patient care. We provide advanced revenue cycle management and SAAS solutions to hospitals, health systems, and physician groups across the country. By helping clients recover revenue, streamline workflows, and strengthen margins, we enable them to better serve their communities. With today’s evolving healthcare landscape, including changing reimbursement models, price transparency, and population health, the revenue cycle has never been more critical. PMMC is committed to delivering innovative technology and strategic guidance to help providers successfully navigate these challenges. Technology that Elevates. Experts Who Care.
About The Role
This role supports the planning and delivery of SaaS implementations for small to mid-sized hospital and health system clients across PMMC product lines. The individual will assist in managing the full project lifecycle to ensure implementations are delivered on time, within scope, and aligned with client expectations. This position requires foundational experience in healthcare revenue cycle workflows and the ability to communicate effectively with clinical and administrative stakeholders.
Responsibilities:
Project Delivery
- Manage end-to-end delivery of SaaS implementation projects for hospital rev cycle clients, including discovery, configuration, training, go-live, and post-go-live support phases.
- Develop and maintain detailed project plans, milestones, and timelines; proactively monitor progress and escalate risks or blockers to senior PMs or the VP of Operations.
- Coordinate internal resources across data, operations, contracting, and product/development teams to support timely project delivery.
Client Engagement
- Serve as a primary point of contact for assigned hospital clients throughout the implementation lifecycle, building trust and ensuring alignment with client goals.
- Facilitate regular status meetings, prepare weekly progress updates, and deliver executive-level and working-level reports for internal stakeholders and client leadership.
- Navigate relationships within hospital environments, engaging appropriately with revenue cycle directors, billing staff, and C-suite representatives.
Revenue & Forecasting
- Learn PMMC’s revenue forecasting approach, developing the ability to accurately project revenue achievement based on implementation milestone data.
- Support accurate forecasting of project-based revenue recognition in collaboration with finance and senior team members.
PMO Operations & Tooling
- Become proficient in Wrike project management software and other tools used in PMMC implementations.
- Support maintenance of PMO documentation, best practice guides, and process improvement initiatives as assigned.
- Contribute to departmental EOS objectives, including scorecards, rocks, and other quarterly and annual deliverables.
Qualifications & Requirements
- Bachelor’s degree in Healthcare Administration, Business, Information Systems, or related field, or equivalent experience
- 1-3 years of experience in SaaS implementation, healthcare IT, or hospital revenue cycle operations
- Working knowledge of hospital revenue cycle workflows including charge capture, coding, claims submission, denial management, and reimbursement
- Experience with hospital billing systems or revenue cycle platforms
- PMP certification or active pursuit of certification
- Proficiency in Microsoft Office including Excel and PowerPoint
- Experience with project management tools such as Microsoft Project, Jira, Wrike, Asana, or similar
- Exposure to data reporting tools or basic SQL is a plus
- Strong organizational skills with the ability to manage multiple projects and deadlines
- Clear written and verbal communication skills with the ability to engage stakeholders
- Analytical thinking and structured problem solving
- Self-directed with the ability to take initiative and drive tasks to completion
- Ability to collaborate across teams in dynamic client environments
What We Look For
Successful candidates show initiative, strong communication, and the capacity to operate in a structured, fast paced project environment.
Why Join PMMC
PMMC offers a dynamic, growth-focused environment where innovation and teamwork drive success. We are dedicated to innovation, collaboration, and excellence in revenue cycle management. At PMMC, your work drives meaningful results for healthcare systems across the country.
Benefits
Discover a wealth of benefits at PMMC, ranging from comprehensive healthcare plans to continuous learning opportunities, ensuring your well-being and professional development. Enjoy a supportive work environment that values your contributions with competitive compensation packages, flexible PTO and perks designed to enhance your overall work-life balance.
Core Values
Join our team at PMMC. We Grow or Die as individuals and as a collective force, Inspiring One Another to reach new heights. We Love to Win, not just for ourselves but for our entire team. We constantly Innovate, finding fresh solutions to complex challenges. We pride ourselves on being Productive & Efficient while always striving to Do the Right Thing in all that we do.
If you’re ready to make an impact and grow with us, we invite you to apply today!
#TeamPMMC
PMMC is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, marital or citizenship status or any other status protected by applicable federal, state, or local law.
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