IT Infrastructure Manager (Syracuse, NY – On‑Site in Manlius)

L. & J.G. Stickley • Full-time • Manlius, NY, US • $98,000 - $125,000 / year • 1m ago

Job Summary
We're looking for a hands-on IT Infrastructure Manager to lead and evolve our core technology environment. This role blends technical expertise with leadership, owning the performance, security, and reliability of our infrastructure while guiding day-to-day IT operations.

You'll play a key role in maintaining and improving our servers, networks, cloud platforms, security, and backup systems, while also supporting employees and partnering with leadership on strategic initiatives. This is an opportunity to make a direct impact on a stable, growing organization where IT is a critical driver of success.

What You'll Do

Lead the day-to-day operation of IT infrastructure, including servers, networks, cloud systems, backups, and security
Provide hands-on support and technical leadership across infrastructure and end-user environments
Prioritize and coordinate IT activities to ensure timely issue resolution and system uptime
Administer Windows Server environments (Active Directory, Group Policy, DNS, DHCP, file services)
Manage Microsoft 365 and Azure AD / Microsoft Entra ID, including user provisioning, access control, and licensing
Support and optimize virtual environments (Nutanix, VMware vSphere/vCenter)
Maintain and troubleshoot network infrastructure (switches, routers, VLANs, VPNs, wireless)
Configure and support Cisco and Meraki networking equipment
Ensure data and system security through patching, monitoring, and best practices
Oversee backup and disaster recovery solutions (Commvault or similar)
Support infrastructure projects, vendor coordination, and long-term planning
Create and maintain technical documentation, diagrams, and standards
Provide guidance and mentorship to IT staff and deliver excellent user support

What You Bring

Strong experience managing enterprise IT infrastructure in a hands-on role
Expertise in:
- Virtualization (Nutanix, VMware)
- Microsoft technologies (Active Directory, Microsoft 365, Entra ID)
- Networking (TCP/IP, DNS, DHCP, VLANs, VPNs, routing/switching)
- Security and access control best practices
Experience leading or mentoring team members, vendors, or technical projects
Ability to prioritize work, solve complex problems, and communicate clearly
Strong documentation and organizational skills
Customer-focused mindset with the ability to support users across multiple channels

Basic Qualifications

7+ years of experience in IT infrastructure, system administration, or network administration
Prior leadership experience (manager, team lead, or senior technical role)
Hands-on experience with virtualization, networking, and Microsoft environments
Experience with backup/recovery solutions (Commvault or similar)
Strong troubleshooting and problem-solving abilities

Preferred Qualifications

Experience with Meraki and Cisco networking
Familiarity with MS SQL Server (clustered environments)
Experience supporting HIPAA, PCI, or other compliance standards
Exposure to hybrid cloud environments and modern identity management

Why Join Us

High-impact role with visibility across the organization
Opportunity to shape and modernize IT infrastructure
Collaborative environment with leadership support
Stable organization with long-term growth focus

Compensation & Benefits

Salary Range: $98,000 - $125,000 per year (This is a sample expected range for an experienced IT Infrastructure Manager in Central New York. The final offer will be determined based on your experience, qualifications, and market considerations.)
Benefits Package: We offer a comprehensive benefits package for full-time employees, including health insurance (medical, dental, and vision), a 401(k) retirement plan with company match, paid time off (vacation and holidays), and employee discounts on our products. You will be part of a supportive, family-oriented company culture that values work-life balance, professional development, and employee well-being. (Specific benefits and eligibility details will be provided during the interview process.)

About the Company
L. & J.G. Stickley, Inc. is a well-established, family-owned manufacturer and retailer of premium home furnishings with over a century of history. We are proud of our heritage of fine craftsmanship and our commitment to quality. Our headquarters and primary manufacturing facilities are located in Manlius, New York, and we operate retail showrooms across the region. Our company culture is built on teamwork, integrity, and excellence. As a member of our IT team, you will help uphold these values by supporting our most important asset - our people.

Apply Today
If you're a hands-on infrastructure leader who enjoys solving complex technical challenges while guiding a team, we'd love to hear from you.

Equal Opportunity Employer
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.