Product Analyst

Largeton Group • Full-time • Chicago, IL, US • 1d ago

Job Summary (Product Analyst Chicago Illinois)

Support global deployment of the Colleague Advantage system for Front Office teams
Analyze and report on system analytics to inform business decisions
Translate business requirements into user stories and documentation for hotel and corporate teams
Collaborate with Product Engineering to communicate user needs and manage project timelines
Work with deployment teams to understand regional requirements and prioritize system enhancements
Troubleshoot and support configuration settings for deployments
Design, document, and execute User Acceptance Testing (UAT) cases and scenarios
Recommend procedural improvements for new and existing system solutions
Evaluate business operations during product or procedural investigations
Oversee standardization of applications supporting business processes
Requires 5+ years of hospitality experience (Front Office, Housekeeping, Guest Services, Reservations, or Recreation)
Preferred experience with Opera PMS, Colleague Advantage, HotSOS, Zingle, Sertifi, and credit card processes
May require global travel; must be local to Chicago

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