Summary/Objective
The position of Transportation Coordinator is to oversee transportation service logistics, ensure authorized transportation is available to individuals served, and ensure safe and well-structured transportation services to individuals with intellectual and developmental disabilities (I/DD).
Essential Functions
- Responsible for the efficiency, training and quality assurance, and implementation of daily routing for all transportation services within the designated regions and departments.
- Works with the Transportation Supervisor and/or Manager to ensure proper vehicle availability in regards to maintenance schedules and fleet requirements.
- Oversees required pre-trip vehicle inspection procedures conducted by drivers. Identifies and addresses concerns in a timely manner.
- Monitors vehicles for routine and non-routine maintenance needs.
- Enters vehicle work orders and communicates emergency needs to the Fleet Manager.
- Ensure drivers submit insurance and license information in a timely manner to the Driver Compliance Specialist.
- Implements recurring driver training to align with safety program and driver policies
- Works with stakeholders and clients to fulfill transportation-related contractual agreements.
- Supports staff when performing driving functions.
- Performs on-call transportation duties, including rotating carrying the on-call phone, responding to communications, implementing solutions to barriers, communicating changes to drivers, and informing contacts of delays.
- In the absence of the Transportation Manager/Supervisor, assists in predicting department growth and associated transportation needs, including route adjustments, vehicle, and driver needs.
- Ensures that the transportation of hand supplies is inventoried and correctly accounted for.
- Assists in the execution of the transportation department safety and compliance program.
- Adheres to company policies and procedures in addition to regulations, laws and other requirements from applicable governing bodies, certification, licensure and/or accreditation entities, etc.
- This position works in a variety of settings including but not limited to: professional office, community partner locations, outside in the elements, and at service delivery sites.
Other Responsibilities
- In the absence of Transportation Manager/Supervisor: Modify routes according to service needs, monitor fleet for safety and maintenance concerns, complete work orders, communicate with Fleet Manager/Director, complete initial driver orientation and driving skills evaluation, review billing for accuracy Assists clients with developmental disabilities in attaining the optimal level of independence.
- Serve as backup driver when necessary.
- Ensures legal compliance with state and federal regulations and Individual Service Plans (ISPs).
- Document and report to the required entities any incidents and accidents adversely affecting the health and safety of individuals served.
- Attend staff meetings and other meetings, as assigned.
- Complete all required documentation related funding, employment or general operations.
- Assure that proper procedures are followed regarding individuals and their inherent rights.
- Assist in the review and timely submission of all records, files, financial records, etc.
-Other duties as assigned.
Supervisory Duties
This position does not have supervisory duties.
Education, Skills, Experience and Requirements
- High school diploma or equivalent.
- Minimum of 1 year of experience in transportation, program management, or supervision in adult day habilitation services preferred.
- Must be proficient with spreadsheet and word processing software with the ability to
learn new programs expeditiously; experience in transportation routing software preferred.
- Positive attitude and enthusiasm for providing high-quality services to individuals with I/DD.
- Valid driver’s license and insurable driving record, if applicable.
Competencies and Attributes
Technical capacity
Problem solving/analysis
Attention to detail
Focus on customer service
Physical Demands/% of time
Balancing 25-50%
Near visual acuity 51-75%
Bending 51-75%
Pushing or pulling 51-75%
Handling/feeling 51-75%
Sitting 51-75%
Hearing >75%
Standing and/or walking 25-50%
Lifting and carrying up to 50lbs 51-75%
Use of electronics (i.e. computer, tablet) 25-50%
Manual dexterity >75%
Use of office equipment (i.e. copier/scanner) <25%
Verbal communication >75%
Work Hours: Typically Monday through Friday, 6:30 a.m. to 3:00 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel Requirements: Travel is occasional, but primarily local during the business day, although some out-of-the-area and overnight travel may be expected on occasion.
