Infrastructure Engineer 3 - Contingent (AppWeb)
Location: Charlotte, NC / Minneapolis, MN / Chandler, AZ / Phoenix, AZ / Iselin, NJ
Work Model: Hybrid (3 Days Onsite / 2 Days Remote)
Duration: 24 Months
Work Type: Contract (Contingent)
Positions: 1
Hours: 40 Hours per Week
Shift Details
- Schedule Options:
- Standard 8-hour shifts
- Shift Timing: Monday - Friday
- On-call requirement: Yes
Application/Web Support focused role
- Will support enterprise applications in web/middleware space
- Strong focus on operations & production support
- Technologies include Apache HTTPD, WebSphere, Tomcat, WebLogic
- Primary focus: Apache HTTPD & WebSphere
The Infrastructure Engineer 3 - AppWeb is responsible for supporting enterprise web and middleware platforms in a high-availability production environment. This role focuses on
application stability, infrastructure support, and incident management across distributed systems.
This role requires strong expertise in
middleware technologies, troubleshooting, production support, and monitoring, along with the ability to work in a fast-paced enterprise environment.
Key Responsibilities
Application / Web Platform Support
- Support Apache HTTPD, WebSphere, Tomcat, and WebLogic environments
- Manage application deployments, configurations, and upgrades
- Ensure application availability and performance
Incident Management
- Perform L2/L3 production support
- Troubleshoot application, middleware, and infrastructure issues
- Participate in on-call rotation and incident resolution
Infrastructure & System Support
- Provision builds, configurations, and runtime environments
- Maintain middleware infrastructure
- Support system upgrades and patching
Monitoring & Performance
- Utilize monitoring tools like Grafana
- Monitor alerts, batch failures, and system performance
- Troubleshoot performance bottlenecks
Compliance & Risk Management
- Participate in risk and control processes
- Follow compliance, policies, and operational procedures
Collaboration
- Work with application teams, vendors, and infrastructure teams
- Support enterprise incident management
- Collaborate with stakeholders to resolve issues
Documentation
- Create operational documentation, policies, and procedures
- Maintain system runbooks and support guides
Must-Have Qualifications
- 3+ years of Infrastructure / Application Support experience
- Strong experience with Apache HTTPD (Required)
- Strong experience with WebSphere (Required)
- Experience with Tomcat / WebLogic
- Strong troubleshooting skills
- Experience in production support (Linux & Windows)
- Experience with monitoring tools (Grafana or similar)
- Strong communication and collaboration skills
Preferred Qualifications
- Experience in enterprise environments
- Knowledge of ServiceNow (Incident Management)
- Experience handling outage calls and triaging issues
- Understanding of compliance and risk processes
- Experience troubleshooting HTTP and Java application issues
Core Competencies
- Middleware / Web infrastructure
- Production support & troubleshooting
- Incident management
- Monitoring & performance tuning
- Communication and teamwork
Work Environment
- Enterprise IT Infrastructure environment
- Application / Middleware production support
- Hybrid work model (3 days onsite)
Additional Requirements
- Must be eligible to work in the US
- Must be flexible for on-call rotation
- Strong problem-solving skills
Recruiter Submission Template -
Full Name:
Degree with Institution and Completion Year:
Do you have experience with Apache HTTPD? (Years):
Do you have experience with WebSphere? (Years):
Do you have experience with Tomcat / WebLogic?
Do you have production support experience (Linux/Windows)?
Do you have strong troubleshooting experience?
Do you have experience with monitoring tools (Grafana or similar)?
Do you have ServiceNow / Incident Management experience?
Have you handled outage calls and incident triaging?
Are you comfortable with on-call support?
Tentative Start Date:
Motivation / Reason for interest in this position:
Reason for job change:
Contact Number:
Email ID:
LinkedIn Profile URL:
Full Address (City, State):
Notice Period / Availability:
Work Authorization Status:
Expected Hourly Rate on W2:
Are you ready to relocate on your own expenses and work Hybrid (3 days onsite) Preferred Work Location (Charlotte / Minneapolis / Phoenix / Chandler / Iselin):?
