Key Responsibilities
I. Dispatch Planning & Execution
Prepare and issue daily delivery schedules
Ensure completeness and accuracy of dispatch details
Align dispatch with shipment readiness
II. Control Over Trucking Execution
Send dispatch instructions to trucking providers
Monitor truck movement, arrival, and delivery completion
Ensure compliance with assigned schedules and routes
Report and escalate any deviation immediately
III. Shipment Monitoring
Track all deliveries from port to consignee
Provide timely updates to clients and internal teams
Secure and record proof of delivery (POD)
IV. Empty Container Return Monitoring
Track deadline for empty/fr container returns
Coordinate and instruct trucking on return schedules
Ensure returns are completed within free time
V. Coordination with Brokerage
Confirm clearance status prior to dispatch
Ensure documents are complete and ready
VI. Documentation & Reporting
Maintain accurate records of deliveries and container status
Prepare daily monitoring and status reports
VII. Issue Handling
Identify delays, issues, or non-compliance
Coordinate corrective actions with trucking
Escalate major concerns to the Supervisor
- Performs other tasks that may be assigned from time to time.
Qualifications
Graduate of Bachelor of Science in Customs Administration
With related work experience of 1 to 3 years
