Field Operations Supervisor

New Flyer • Full-time • Remote (South Carolina, United States, US) • 3w ago

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSITION SUMMARY:

Responsible for the supervision of all field operations executed by the New Flyer Toronto, Ontario, Canada Service Org. Executes on and oversees a field plan that exceeds the contract requirements for PDI, warranty and retrofit work. Establish and manage a strong, successful customer relationship with TTC Transit at the depot level that ensures New Flyer successfully receives awards for future orders like awarded new e-bus order.

This role will work throughout Georgia, North and South Carolina

WHAT YOU WILL DO:

Understands and uses the New Flyer core values when working inside and outside the New Flyer organization
Understands and follow Respectful Workplace rules
Follow all applicable laws, arrive for assignments on time and follow all New Flyer travel policies
Regularly travel to work site locations to oversee, understand and support field operations
Be visible to field technicians and mechanics at their work sites
Participate and support all meeting architecture applicable to New Flyer field operations in Toronto
Oversee training plan for field technicians
Organize and lead warranty repair, PDI and retrofit technician teams
Communicate the status of field operations daily to the Regional Product Support Managers and Regional Director
Acts as interim site manager during RPSM-s absence as assigned
Report all issues affecting New Flyer product or business to the Regional Product Support Managers
Review iBus website regularly
Other duties as assigned

WHAT YOU NEED TO BE SUCCESSFUL:

High School, 2 years College, Trade School or equivalent
5 years work experience or equivalent
Some leadership experience
Inventory management experience
Transit bus electrical, mechanical, air system, hydraulic systems, HVAC systems, CAN/J1939, certifications/licenses preferred: 608 certification, ASE, CDL license
Proficient with MS Office

WHY JOIN OUR TEAM:

Job Stability
Respectful Workplace
Safety is our top priority
Company Paid Benefits:
- (Health, Dental, & Vision) - Effective Day 1 of Employment!
Life Insurance
Paid STAT Holidays
Boot Allowance
On the job skill and development training
Ability to advance your career with a growing company

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.comand www.nfi.parts.