Chief Operating Officer (COO)
Crowned Skin | Chicago (Remote)
About Crowned Skin
Crowned Skin is one of the fastest-growing men’s grooming brands in the U.S., redefining how men experience fragrance and skincare through our category-defining body butter cologne and body oil products.
In under two years, we’ve scaled to $20M+ in revenue, become a top-performing brand on TikTok Shop and across all channels
We’re not building a typical grooming brand.
We’re building a cultural force in men’s self-care.
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The Opportunity
We are looking for a Chief Operating Officer (COO) to build and scale the operational engine behind our next phase of growth.
This is a true operator role — not corporate, not theoretical.
You will work directly with the CEO to:
• Turn aggressive growth goals into execution
• Build infrastructure that supports scale to $50M+ and beyond
• Create a world-class operations function across supply chain, marketing, fulfillment, and systems
If you’ve scaled a high-growth eCommerce or CPG brand and know how to move fast without breaking things — this role is for you.
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What You’ll Own
• Operations & Supply Chain: End-to-end ownership of manufacturing, inventory planning, logistics, and fulfillment
• 3PL & Vendor Management: Manage and optimize relationships with 3PLs, manufacturers, and key partners
• Systems & Infrastructure: Build scalable SOPs, workflows, and operational systems for multi-channel growth
• Retail Readiness: Lead operational expansion into Walmart, Target, Ulta, and other national retailers
• Financial Alignment: Partner with leadership on forecasting, inventory planning, and margin optimization
• Cross-Functional Execution: Ensure alignment across marketing, product, CX, and finance
• Team Building: Recruit, lead, and develop a high-performance operations team
Marketing & Revenue Growth: Own performance alignment across paid media (TikTok, Meta), TikTok Shop, affiliates, and social commerce
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Who You Are
• Proven operator who has scaled a high-growth eCommerce or CPG brand (25 million +)
• Deep experience in supply chain, marketint, fulfillment, and inventory management
• Strong understanding of DTC, TikTok Shop, Amazon, and retail operations
• Systems thinker who can build structure in a fast-moving environment
• Comfortable making decisions quickly with imperfect information
• Obsessed with efficiency, speed, and execution
• Strong leader with the ability to hold teams accountable
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Bonus Points
• Experience scaling a brand into major retail (Walmart, Target, Ulta, etc.)
• Experience managing rapid growth with viral demand (TikTok-driven brands)
• Background in beauty, grooming, or consumer products
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Compensation
• Competitive base salary + performance-based bonus
• Equity participation aligned with company growth
• Opportunity to help build and scale a category-defining brand
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Why This Role Matters
Crowned Skin is at an inflection point.
We have the brand, demand, and momentum.
Now we need the operator who can build the machine.
If you want to be part of scaling a high-growth brand into a household name — this is that opportunity.
