Location: Park City, Utah
Woodward Park City, located just 20 minutes from Salt Lake City, is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place you'd like to work, progress, and play, we'd love to hear from you!
The Patroller is an essential member of the Woodward Park City Health and Safety team, reporting to the Woodward Park City Health and Safety Manager. The successful applicant will be responsible for guest service, administering first aid, handling incidents around the Woodward Park City facility, maintaining trails to mitigate hazards, promoting and creating a safe environment for guests and employees, participating in lift evacuation, and performing opening and closing procedures.
What's in it for you:
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Full access to our world-class facilities. Work and play in the same innovative environments as professional and Olympic athletes.
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Complimentary access to Snowbird and most POWDR-owned resorts (Skiing, Riding, and more!)
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Friends & family discounts and complimentary passes.
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Enough free time to enjoy the Woodward lifestyle.
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Discounts on food, retail, and gear.
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Career development and growth opportunities are available both here and at our facilities worldwide.
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A connection with people who share the same passions and embrace each other's unique and individual styles.
Essential Duties and Responsibilities
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Provide professional, timely first aid and pre-hospital care for all resort activities, which can include skiing, snowboarding,
tubing, mountain biking, skateboarding, tubing, scootering, in-line skating, BMX, and parkour.
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Safely transport patients from incident sites to designated care facilities.
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Participate in chairlift evacuation and other technical rescue operations as needed.
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Support patrol and emergency response duties throughout the mountain environment.
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Assist in mountain setup, tear down, and daily maintenance tasks. Install and maintain signage, rope lines, fencing, padding, and other safety infrastructure.
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Perform opening and closing procedures to ensure the mountain is ready for operations.
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Monitor and promote on-mountain safety, including guest education, speed control, and enforcement of the Responsibility
Code.
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Pick up litter and retrieve dropped items to maintain a clean and safe environment.
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Deliver exceptional guest service in all interactions, even in high-stress or emergency situations.
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Provide friendly, professional, and timely responses to guest inquiries, concerns, and feedback.
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Collaborate with other departments to support a seamless guest experience.
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Participate in regular Health & Safety training, as well as cross-training with other departments.
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Assist with daily dispatch duties and radio communications.
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Maintain a positive, team-oriented attitude that fosters cooperation across departments.
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Accurately complete incident reports in a timely, thorough, and objective manner.
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Adapt to changing conditions and responsibilities while continuing to build professional skills.
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Other duties as assigned.
Basic Requirements
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Must be an Emergency Medical Technician (EMT) or Outdoor Emergency Care (OEC) and CPR certified before employment.
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Must successfully complete a background check before employment.
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Physical Capabilities: bend, twist, push, pull, stand, lift 75 pounds, and occasionally lift and/or move more than 100 pounds.
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Must be able to operate equipment, including ski, snowboard, and/or mountain bike.
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Must have sight, speech, and hearing abilities sufficient to learn skills and follow and provide directions.
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Must be able to negotiate terrain in and around Woodward Park City safely. All applicants must mountain bike.
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Must safely assess and negotiate all-season terrain and action sports hub environments.
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Must have the ability to work weekends, holidays, and evenings.
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Must have excellent guest service skills.
Preferred Skills:
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1-2 years of first responder experience.
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Proficiency in caring for the sick and injured.
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Experience in conflict resolution.
You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view. Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you.
If you need assistance with your application, please reach out to talentandculture@woodwardmountaincenters.com
