Contractor's Role:
A successful candidate will help to understand the overlap / connections of the existing applications with the underlying infrastructure mechanisms, to aid in cloning the solution in an isolated lab environment, configuring, and testing recovery solutions with DR automation experts, and validating failover testing with business function testers. This person will have hands-on experience across multiple on-premises and cloud technologies including Control-M (BMC – Workflow Orchestration tool to build, define schedule, deploy manage and monitor workflows), VMWare vRO Software, database, ETL (MS SQL Server Integrations Services) , platform( mainframe(zOS), iSeries (IBM Mid-range – AS400), VMWare, Unix/Linux, Windows) messaging, middleware, monitoring, operating systems, networking, storage, and virtualization.
Qualifications
- Bachelor’s degree in Information Technology, Management Information Systems, Computer Science or a related discipline
- 7+ years as Infrastructure technical engineer operating at enterprise scale
- 4+ years of DR experience
- Advanced technical problem-solving skills
- Practical experience in both technology infrastructure and application development architectures
- Infrastructure and service architecture/engineering experience, including functional and technical requirements gathering, and solution development
- Strong system analysis and service development experience
- Practical experience operating in an Agile development environment
- Automation experience
- Financial or Regulatory domain experience a plus
- VMWare vRO experience a plus (Automated Server Provisioning)
- Service Now experience (Change Control, Asset Management, Metrics)
- Familiarity with Fusion a plus (VMware Fusion is a software hypervisor that enables users to run Windows, Linux, or other operating systems on macOS computers)
Knowledge/Skills
- Experience in creating Disaster Recovery Plans and/or BCP and DR Plans
- Demonstrated understanding and knowledge of security concepts such as Replication and Backups, Enterprise Architecture, Authentication, Access Management, and Network Segmentation
- Experienced in conducting testing exercises for Disaster/BCP/Cyber Plans
- Well-versed in disaster security industry best practices and regulatory and compliance frameworks (HIPAA, PCI-DSS, SOX, ISO 27001, GDPR)
- Highly motivated, energetic self-starter who takes ownership of issues and drives them to resolution
- Good organizational skills - manages and prioritizes multiple tasks across different time horizons within deadlines
- Cooperative, and collegial manner to be able to flex to wide range of stakeholders and in high-stakes situations
- Strong decision-making skills
- Strong analytical, problem solving and process re-engineering skills
- Excellent project management skills; oral and written communication
- Skills in translating broad strategic intent into tactical plans and directions are essential
- Applies broad industry knowledge and awareness
- Negotiates with senior leaders across the business
Tasks & Responsibilities
- Serve as key liaison during DR events for Infrastructure, in a spokesperson role for the infra towers if a gap has been identified, facilitating communications between Northern Trust groups
- Have or acquire an in depth understanding of the various moving parts and functions involved in the DR process
- Represent the infrastructure towers in DR planning meetings with IT Leadership and operational committees to communicate the status, capabilities, and infrastructure gaps
- Apply in depth or across one or more technology areas (e.g., database administration)
- Integrate technical expertise and business understanding to coordinate / envision superior solutions for the infrastructure components
- Manage the update of DR Plans, Point In Time Recovery (PiTR) Plans, and DR Testing of those plans within SLAs without extension
- Demonstrate technical expertise and exert influence outside of immediate Infrastructure tower
- Coordinate and
- Coordinate DR for new Infrastructure technologies
- Service as the POC for DR Test / Fusion incident management events across the infrastructure towers
- Assist in integration of solutions into the DR automation program, reducing overall recovery time for Infrastructure services
- Maintain an effective technical network across technical SMEs and architects for multiple service areas
- Analyze high volumes of technical and operational data during a disaster recovery event
- Ingest and communicate program metrics / issues with the greater Infrastructure team to allow for data-driven risk management and process improvements
- Sign off on Infrastructure procedural documentation, Disaster Recovery Plans, training modules, and other disaster recovery artifacts for quality assurance
- Coordinate and help to
- Manage the Infrastructure remediation review program to ensure gaps identified by other functions and stakeholders are appropriately addressed
- Identify and , or through internal disaster recovery assessments
- Share key insights and learnings from participation in Infrastructure meetings to share with management
Pay: $65.00 - $90.00 per hour
Benefits:
Work Location: Hybrid remote in Tempe, AZ
