Who are we, and what do we do?
Edible Brands® was launched in 2022 to bring together powerful, purpose-led brands under one unified purpose: to enrich everyday life through celebration, nourishment, and wellness. Today, Edible Brands powers three bold and growing concepts across 700+ locations worldwide.
Our portfolio spans Edible Arrangements®, the iconic gifting brand; Rōti ®, a Mediterranean-inspired fast-casual restaurant; edibles.com™, a trusted marketplace for low-dosage THC & CBD wellness products; and BerryDirect ®, our robust supply chain infrastructure. Together, these brands are fueled by The Edible Way —a set of employee-driven values that keep us committed, collaborative, adaptable, results-driven, and always ready to celebrate.
The Big Picture
As the Director of IT Infrastructure & Services, you are responsible for building and leading a secure, scalable, and high-performing technology foundation that powers Edible’s growth, innovation, and customer experience. This role ensures our infrastructure—from cloud platforms to networks to service delivery—supports seamless operations and business agility. By modernizing IT systems, improving service management, and aligning technology with evolving business needs, this leader plays a key role in enabling digital transformation, empowering teams, and delivering exceptional experiences to our customers and employees.
Location: This position will be onsite at our Corporate Office in Sandy Springs, GA, Monday - Thursday with the opportunity to work remotely on Fridays.
What This Looks Like Day To Day
- Develop and implement the long-term strategy for the company’s IT infrastructure, including networks, servers, data centers, and cloud platforms
- Oversee the delivery of IT services, ensuring high availability, reliability, and performance of all technology systems across the organization
- Lead, mentor, and develop a high-performing team of IT professionals, fostering a collaborative culture of continuous improvement
- Manage the IT infrastructure and services budget, ensuring cost-effective solutions while optimizing resource allocation and operational efficiency
- Ensure that IT infrastructure is secure and compliant with industry standards and regulations, and proactively address security risks and vulnerabilities
- Drive the adoption of cloud technologies, including cloud migration strategies, integration, and optimization to improve scalability and reduce costs
- Build and maintain relationships with third-party vendors and service providers, ensuring they meet SLAs and deliver quality products and services
- Implement and manage ITIL-based best practices for IT service management, ensuring efficient incident management, change control, and service requests
- Develop and maintain disaster recovery and business continuity plans to minimize downtime and ensure critical systems remain operational during emergencies
- Continuously evaluate emerging technologies and infrastructure trends to drive innovation and enhance the efficiency, scalability, and performance of IT systems
- Work closely with other departments, including Operations, Security, and Business Units, to align IT services with organizational needs and business goals
- Monitor and report on IT service performance, providing regular updates to senior leadership on infrastructure health, service levels, and key performance indicators (KPIs)
What You Bring
- 10+ years of experience in IT infrastructure management, with at least 5 years in a senior leadership or director-level role overseeing large-scale IT systems and services
- 5-7 years experience in Service Delivery and developing a project management team
- Bachelor's degree in Information Technology , Computer Science, Engineering, or a related field; an advanced degree (e.g., MBA, Master’s in IT) or relevant certifications (e.g., ITIL, PMP, CISSP) is highly preferred
- Strong technical background in IT infrastructure, includ ing data centers, cloud computing, networking, storage, and enterprise architecture
- Proven track record of developing and executing IT infrastructure strategies that align with business goals and drive efficiency, scalability, and security
- Extensive experience managing cybersecurity risks, ensuring compliance with industry regulations (e.g., GDPR, HIPAA, PCI DSS), and implementing security best practices across IT infrastructure
- Experience in managing large budgets and complex projects, with the ability to balance competing priorities and ensure successful delivery of IT initiatives on time and within budget
How You Work
- Strategic Agility & Adaptability: Thrives in a fast-changing environment, quickly adjusts to shifting business and technology needs, and leads infrastructure transformation with vision and flexibility.
- Collaborative Leadership: Builds strong cross-functional relationships, fosters open communication, and leads to a partnership mindset across departments and external vendors.
- Strong Work Ethic & Accountability: Takes full ownership of results, drives operational excellence, and consistently goes the extra mile to ensure systems are secure, stable, and high performing.
- Customer-Centric Mindset: Prioritizes user experience in every decision, ensuring infrastructure and services enable seamless internal operations and exceptional external customer interactions.
- Team Empowerment & People Development: Invests in growing, mentoring, and celebrating team members to build a high performing, engaged, and collaborative IT organization.
- Calm Under Pressure & Crisis Management: Maintains composure and sound judgment during high-stakes situations, effectively leading teams through outages, incidents, or urgent challenges
What We Offer
- Strong team-oriented environment, emphasizing cross-functional partnerships
- The stability and resources of an industry-leading company successfullyoperatingfor 25 years, with the agility and innovation of a startup, allowing you to make a significant impact and shape our future.
- Growth & Development – Each team member has a visible and immediate impact on the business, offering abundant opportunities for personal and professional growth as we scale in size and sophistication
- Healthcare plans that include health/dental/vision insurance, 401K Plan, company-paid life insurance and short-term disability, flexible spending account options and more
- Paid time off, including sick days & holidays to support work-life balance
We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, disability, veteran status, or being a member of the Reserves or National Guard.
