About KBS
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.
Position Summary
The Vice President (VP) of Robotics Operations is a senior leadership role responsible for spearheading KBS’s robotics transformation, nationwide deployment of robotics and successful business case realization from integrated robotic cleaning services in North America. The VP will ensure robotics becomes seamlessly integrated into KBS’s service model, enhancing operational excellence and creating meaningful impact for both clients and frontline teams. This is an opportunity to build something enduring: a robotics program that blends leading-edge technology, operational scale, and human collaboration to set a new standard for how facilities are maintained. This role requires a leader who can operate at the intersection of technology and operations — someone who can forge strong external partnerships, build high-performing teams, and integrate robotics seamlessly into KBS’s service mode and IT infrastructure.
LOCATION - This role is remote with up to 50% Nationwide travel
SALARY RANGE - $190-220K + bonus
Duties And Responsibilities
Robotics Business Leadership
- Lead multi-year robotics operational planning and ROI analysis, ensuring that the cost of robotics scale is balanced with measurable value delivered and long-term financial performance
- Define and maintain KBS’s robotics strategy, balancing technology scale, autonomous value delivered, and organization-wide operations integration
- Partner with Commercial Team to assess market opportunities, develop ROI analysis frameworks, and identify and prioritize key clients and service opportunities for robotics deployment
- Represent KBS’s robotics program to key clients and partners, showcasing emerging technologies, opportunities for technology-driven efficiency and demonstrating performance outcomes
- Collaborate with senior leaders across Operations, Finance, and Sales to align vendor strategies with the company’s operational and financial objectives
Day to Day Robotics Management
- Oversee nationwide deployment and day-to-day operational management of KBS’s robotics fleet and ensure ongoing robotics operations meet KBS’s business objectives
- Maintain strong OEM and robotics industry relationships to support procurement, deployment, and ongoing product evolution
- Develop scalable robotics deployment playbooks, training guides, and operational plans for seamless
- integration at client sites
- Ensure fleet health, performance monitoring, and data-driven reporting deliver operational efficiency and maximize the value of autonomous solutions across the enterprise
- Set the standard for performance, efficiency, and service delivery within the robotics organization, continuously improving processes, training programs, and performance metrics
- Monitor and enforce compliance with all company policies and industry regulations, ensuring that robotics operations meet the necessary qualifications and operational standards
Team Management & Development
- Build and lead a growing robotics operations team to meet approved 2026-2028 robotics plan
- Recruit, mentor, and retain top talent in robotics operations, program management, and data analytics
- Partner with HR to align hiring and development targets with organizational goals
- Provide high-level guidance and mentorship to the robotics team, developing future leaders and ensuring the effective management of the team
Change Management & Integration
- Partner with Operations and Sales to design change management frameworks to prepare internal
- operations staff and key client partners to embrace robotics adoption and drive autonomous efficiency
- Partner with Operations leadership to execute training and adoption programs at scale
- Develop customer service and account management plans to ensure customer satisfaction and long-term success of robotic deployments
- Foster a positive, solution-oriented, and results-driven culture that prioritizes customer focus, integrity, and collaboration
Knowledge, Skills And Competencies
- Proven experience in bridging robotics and AI technology innovation and operational scale
- Aligning business objectives with robotics and automation solutions
- Leadership and management of people
- Training
- Project Management
- Mathematical, analytical and problem-solving skills
Job Experience Requirements
- 15+ years of experience in technology management, rapid scale operations, or product leadership
- 5+ years in robotics, automation, or adjacent industries
- Proven success scaling technology or robotics deployments across multi-site or enterprise environments
- Strong track record managing OEM/vendor relationships, including experience working closely with China-based OEMs, and guiding emerging technology roadmaps
- Outstanding team leadership skills, with a strong track record of building, scaling, and leading high-performing technical operations teams
- Executive-level communication skills, with the ability to articulate vision, influencing clients, OEMs, and internal commercial and technical leadership
- Entrepreneurial mindset—comfortable with ambiguity and fast-paced, high-velocity environments, with the ability to juggle multiple priorities and deliver under tight deadlines
- Microsoft Office programs to include, but not limited to Word, Excel, PowerPoint and Outlook, with an emphasis on Excel (VLOOKUP, Pivot Tables, Graphs, etc.)
Education
- Bachelor’s Degree in Engineering, Business or related field required; MBA or advanced degree preferred
Full-time Benefits
As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!
- Paid Time Off
- Paid Holidays
- Sick Time
- Life Insurance
- Short Term Disability – Employer paid
- Long Term Disability
- Supplemental Health Insurance (E.G., Accident)
- 401k plan with a match or Non-qualified Deferred Compensation Plan
- Pet Insurance
- PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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