Description
Are you mission-driven and passionate about helping others succeed?
Do you strive to lead, follow, and act with integrity?
Are you the one who honors your commitments?
Is building trusting relationships an integral part of why you do what you do?
Do you push limits and challenge the status quo?
If you answered
YES, keep reading to discover how you can significantly contribute to Team USA's success!
Here's a Summary Of Responsibilities
The Manager of IT Infrastructure has responsibility for providing secure, robust, reliable, scalable, performant, and efficient technology systems through the implementation and management of compliant and effective infrastructure solutions. This position will manage the daily operational support activities of the Network and Systems teams while ensuring exceptional customer service for business partners. This position also provides career guidance and growth for his/her direct reports. This position will oversee and administer all production platforms and the availability, integrity, and confidentiality of the network, servers, telecommunications services, and related technologies. This position requires exceptional communication skills and attention to detail, as well as mastery in building and maintaining strong positive relationships within the team and across the organization, leveraging a servant leadership approach.
Here’s How You’ll Have An Impact
- Lead the IT Infrastructure team to improve upon and create organizational processes and strategies using a servant leadership approach. Lead the team in various technology choices based on company needs and direction. Monitor service level agreements and key performance indicators or metrics. Make recommendations for buy versus build decisions.
- Manage and maintain the priorities for the Infrastructure team. Manage all aspects of projects, including project timelines, resource allocations, and ensuring projects meet agreed upon deadlines and deliverables. Formulate system plans, estimate costs for delivering systems, and monitor any exceptions.
- Hire and manage all Infrastructure team members. Conduct regular reviews and ensure team maintains technical qualifications. Work with team members on career growth opportunities and act as a coach and mentor.
- Ensure that the implementation of systems meets the architectural specifications as well as the user requirements. Identify infrastructure-related needs and design and implement solutions that meet those needs. Maintain best practices and ensure the team follows standard processes and procedures.
- Participate in the definition of the architectural platform for all infrastructure areas. Evaluate industry trends for technology advances and make recommendations to upgrade the infrastructure platforms. Plan, install, and maintain the technical infrastructure (including hardware, software, servers, storage solutions, networks, or physical facilities) that supports critical business needs. Integrate package selections into the platforms where required.
- Perform other duties as assigned.
Here are the skills and experience you'll need to be effective:
- Bachelor’s Degree
- Master’s Degree a plus
- 7-10 years of IT experience with increased responsibility of IT roles
- 2-5 years of project leadership/management experience; experience managing infrastructure deployments
- Experience in small/mid-sized IT groups with fast-paced, multi-tasking, and multi-role efforts
- In-depth hands-on experience in Microsoft Enterprise solutions including On-Prem and Azure hosted server environments and Office 365 administration
- Working knowledge of wired and wireless networking solutions such as Palo Alto Networks, Aerohive, HP/Aruba core and edge switching, etc.
- Experience implementing and maintaining enterprise wide monitoring solutions
- Understanding of telecommunications systems including traditional PBX systems and VOIP services
- Well-versed in Cyber Security
- Strong verbal, written, and presentation communication skills
- Focus on team member development
- Ability to understand and communicate complex technical aspects in appropriate terms to the business units and the technical team
- Self-managed, highly motivated, and results-oriented
- Skilled at managing priorities and meeting deadlines in a complex environment
- Collaborative and cooperative
- Skilled servant leader
- Experience in managing third-party vendor relationships
- Detailed understanding of budgeting and forecasting
Here Are The Tools, Equipment, & Conditions
- Standard office equipment
- Officeenvironmentin amulti-level buildingon a multi-building site
- Prolonged sitting
- Prolonged use of hands/wrists/arms
- Ability to travel domestically and internationally
- Regular attendance at work is an essential job function
Here's Where You'll Work
Colorado Springs Downtown Headquarters / Hybrid
Here's Some More Information You Need To Know
- Hiring pay range $107,000 - $135,000 per year
- This Full-Time, Exempt position is intended to work 40 hours per week.
- Bonus: This position will be eligible for the Annual Incentive Award Program, which has a 15% target. The USOPC may change or eliminate this program at any time at its sole discretion.
- Benefits: This position will be eligible for USOPC benefits. You can view a summaryhere.
This role will be posted until 2/2/2026.
