Job Details
Description
Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees are our greatest asset as demonstrated in their professionalism and dedication. We encourage open communication and strive to cultivate an environment in which our employees will contribute new ideas and innovations that will help us excel. As we grow, we want YOU to join our team to help fulfill our mission of serving the banking needs in our local communities.
Our full-time employees are eligible for amazing benefits including medical, dental, vision, and basic life/AD&D insurance, prescription drug benefits, long term disability, and salary continuance (short-term disability). In addition, they get paid holidays, paid vacation and sick leave, a tuition reimbursement program, 401k, section 125 cafeteria plan, and the opportunity to earn FGB stock grants. Apply today to enjoy these benefits and more!
Position Summary
The IT Infrastructure Engineer is a pivotal role within our IT Infrastructure team, situated between the specialist and architect levels. This position is responsible for designing, implementing, and managing IT infrastructure solutions to ensure the reliability, scalability, and security of our organization's technology systems. The IT Infrastructure Engineer plays a key role in infrastructure projects and provides technical expertise to support the organization's IT goals. This is a non-managerial position.
Essential Duties And Responsibilities
- Infrastructure Design and Implementation:
- Assist in the design and implement IT infrastructure solutions that align with business objectives.
- Collaborate with architects to translate high-level designs into actionable plans.
- Configure and deploy hardware, software, cloud, and network components.
- Project Leadership:
- Collaborate on infrastructure projects, ensuring they are completed on time and within budget.
- Define project scope, objectives, and deliverables.
- Collaborate with cross-functional teams to achieve project goals.
- Infrastructure Optimization:
- Continuously evaluate and optimize infrastructure components for performance, cost-efficiency, and scalability.
- Identify areas for improvement and implement solutions to enhance infrastructure.
- Technical Support and Troubleshooting:
- Provide advanced technical support for complex infrastructure issues.
- Collaborate with IT support teams to resolve incidents and problems.
- Participate in incident response efforts when necessary.
- Documentation and Knowledge Sharing:
- Maintain comprehensive documentation of infrastructure configurations, procedures, and incident reports.
- Share knowledge with team members and contribute to the development of best practices.
- Security and Compliance:
- Assist in implementing security measures and compliance standards within the infrastructure.
- Ensure infrastructure components adhere to industry regulations and internal policies.
- Systems Administration:
- Manage and administer servers, cloud services, including e-mail, print, and backup servers and their associated operating systems and software.
- Network Administration:
- Oversee installation, configuration, maintenance, and troubleshooting of infrastructure hardware, software, and peripheral devices.
- Adhere to the Bank Secrecy Act (BSA) and other First Guaranty Bank policies.
- This role may require travel to branch locations.
- Other duties and responsibilities as may be assigned by supervisor.
Technologies
- Working Knowledge of the following:
- Routers, Switches, and Firewalls
- SDWAN technology
- Telecom (DIA, Broadband, LTE)
- Wireless
- Active Directory
- Microsoft o365
- Virtualization and Cloud basics
- Backup and Recovery
- Patch Management
- Collaboration platforms
Minimum Qualifications
- High School Diploma
- 3+ years of experience in IT infrastructure support.
- Proficiency in infrastructure design, including networking, virtualization, and server technologies.
- Relevant industry certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator, Cisco CCNP) preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration skills.
- Experience working with IT teams and understanding of technology solutions.
Preferred Qualifications
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Expert IT Knowledge (Network/Systems/Storage/Scripting)
- Banking or other financial industry-related experience.
Physical Demands and Work Environment
An employee must meet the physical demands described here to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, or reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
