ASSISTANT PATROL DIRECTOR

Bolton Valley Resort • Part-time • Bolton Valley, VT, US • $21 - $22 / hour • 1w ago

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Job Title: Assistant Patrol Director

Department: Mountain Operations

Reports To: Patrol Director

Position Status: Seasonal Full-Time/Part-Time

FLSA Status: Non-Exempt

Pay Range: $21-22/hour

Date: Winter 2025-2026

Job Summary

The Assistant Patrol Director supports the Patrol Director in managing ski and bike patrol operations. Responsibilities include assisting with the supervision of patrollers who provide emergency medical services, conduct search and rescue operations, perform lift evacuations, and identify and mitigate hazardous mountain conditions to ensure guest safety.

Essential Functions

Responds to on-mountain emergencies and provides medical care
Conducts daily trail checks, marking and reporting hazards
Engages with guests and staff while in uniform
Carries first aid equipment and uses radios properly
Maintains skills through ongoing training, including lift evacuation
Documents and investigating incidents as directed
Promotes snow sport safety and assists with search and rescue

In Addition

Supervises 60–70 volunteer patrollers and 15 paid patrollers, including hiring, disciplinary actions, and terminations
Leads response to on-mountain emergencies, including backcountry rescues and lift evacuations
Identifies and mitigates physical hazards and organizational risks
Conducts or oversees investigations of ski area and on-premise accidents as assigned
Acts as Patrol Director when needed, providing leadership and oversight of patrol operation

NOTE: All Bolton Valley employees are required to perform alternate functions from time to time, both within and outside of their assigned department, particularly during peak periods such as holiday weekends.

Customer Service Expectations: Patroller has frequent customer contact while providing services to the customer and representing the resort in uniform. Must be helpful, friendly, courteous and professional in accordance with Bolton’s commitment to providing superior customer service.

Qualifications

Valid driver’s license
3-5 years of administrative experience
5-7 years of Mountain Operation experience or ski area operations experience
Experience working with state and local permitting officials
Experience in the construction field is helpful
Enthusiasm for skiing and/or snowboarding

Required Knowledge And Skills

Supervisory skills
Ability to work well with others, delegate responsibilities, and enforce company rules and regulations.
Solid organizational skills, with attention to detail
Ability to communicate effectively to coordinate efforts with resort employees in other departments
Strong computer skills
Knowledge of vehicle maintenance, heavy equipment, compressed air and high pressure/ volume pumps
Knowledge of relevant permitting requirements
Knowledge of OSHA rules and regulations
Budgeting skills

Physical and Mental Demands: Some desk work involves prolonged periods of sitting and working on a computer and phone. Picking up parts requires prolonged periods of sitting in a car, and lifting up to 50 lbs. Outside work requires prolonged periods of standing and walking on slippery and/or uneven snow or icy surfaces. Stress can result from the demands of deadlines, managing a large staff, and challenging weather conditions.

Work Environment: This position involves working outside in all weather conditions, including extreme cold, snow, wind and rain, on varied snow surfaces, and requires being on your feet for extended periods of time. Desk work is performed inside in a climate controlled environment.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Bolton Valley is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team.