The Fountain Group, a national staffing firm is currently seeking a
Supply Chain Coordinator for a prominent client of ours. This position is located in
Charlotte, NC 28216. Details of the position are as follows:
Job Description:
- Pay: $28/hr
- 4 - month assignment on W2 with a possibility for extension based on performance and budget.
Overview:
This position will be responsible for communicating shipment status and shipment accessorial changes between the Logistics Team, Plant Shipping Leads, and Carrier Partners. The role will also support other Logistics Team functions including, but not limited to, requesting and organizing spot quotes, updating TMS database, working with specific critical customers, training new carrier representatives on the freight audit process, and auditing carrier invoices within the TMS system.
Day-today:
- Review suspended carrier invoices and provide resolution and approval to carrier partners. Review detention and other accessorial charge requests and get authorization key stakeholders.
- Provide payment status to carrier’s and give feedback on aging invoices.
- Review planned shipments for company plants from pickup to point of delivery and resolve any problems for plants and carriers’ partners around appointment setting, contact information, rating, missed pickups, and missed deliveries.
- Communicate with the Logistics Team and direct Managers daily to escalate issues; loads requiring recovery, spot quote shipments, critical or urgent issues on shipments or site needs, etc.
- Track & trace shipments, manage and report on various measurables in the TMS including, but not limited to carrier tender rejections, late delivery and pick-up, late delivery reason codes, load updates from carriers, critical customer lists, and others as needed.
- Maintain TMS data integrity, error corrections, template updates, rate and carrier management within the TMS and other administrative functions within the TMS
- Assist in executing and communicating carrier scorecard data results for the carriers
- Maintain location database (Plants, Customers, Carriers, Suppliers)
- Communicate weekly Fuel Surcharge updates. Monitor freight invoices for fuel cost discrepancies and research as needed.
- Provide TMS training to new Masonite carriers and site users; develop and maintain SOP’s that pertain to TMS training; assist in TMS implementation
- Other duties as assigned
Qualifications:
- Associates degree; or 3 years post-high school work experience
- Intermediate analytical skills/experience.
- Minimum 1 year business analytics experience.
- Minimum 1 year freight audit experience
- Minimum 2 years of customer service experience
- Minimum 2 years of Transportation or Load Planning experience
- Intermediate skill level with MS Office; required Excel and Word
- Strong teamwork, communication, and interpersonal skills.
- Intermediate PC skills including spreadsheets, word-processing and database management.
- Must be results oriented, have a sense of urgency, driven to succeed, have excellent communication skills, and is self-motivated.
- Excellent verbal, written, negotiation and organizational skills.
- Strong prioritization, planning, and reporting competency.
Our company offers our contractors a suite of benefits after a qualification period including health, vision, dental, life and disability insurance.
