Director of IT Infrastructure

State Bank • Full-time • Sylvania, OH, US • 3m ago

Education

List education requirements

A B.S. or B.A. degree in Computer Science, Information Systems, Information Technology, or equivalent

Experience

A minimum of five (7-10) years’ of experience successfully managing technology and leading IT infrastructure teams in a financial services organization. Hands-on experience implementing technology improvements and running project implementation leveraging outsourcing models. Minimum of 5 years of experience in technical disciplines included in the areas of responsibility for this area.

Preferred Skills

Microsoft platform including Office365, Windows Server, and Domain Controllers.

Cisco Phone Systems and VOIP.

Project Management and technology deployment.

Administration of cloud based solutions.

Experience with SQL and SQL database administration.

Information Security.

VMWare management

Role and Responsibilities

Hands-on Leader reporting to the Chief Technology Innovation Officer, responsible for managing the vision, implementation and operations of our IT Infrastructure for State Bank and affiliates across 25 locations in our footprint. The Director of IT Infrastructure will partner with key internal stakeholders to improve and evolve our digital transformation, while maintaining Information Security across our technology platforms.

Manage the following technology components for SB Financial: Phone System, Telecommunications, Networking, Data Center, Desktop computing, Disaster Recovery, Core Applications, Collaboration Tools, Help Desk, Backups, Data Protection.

Essential Duties

Develop a Technology Infrastructure strategy and implementation roadmap in collaboration with CTIO and other business leaders.
Understanding of IT trends and opportunities that can create business value.
Member of the IT Strategic Council.
Participate in strategic activities to continue development of our enterprise architecture, cloud and outsourcing strategies.
Lead and develop a team of professionals to improve working knowledge of technology used within the bank organization and assist in the effective adoption and usage of technology with the end user community.
Manage technology infrastructure planning and deployment utilizing project management methodologies.
Maintain Company-wide Technology Operation Services within the established Service Level Agreements.
Lead our Disaster Recovery Plan and testing activities.
Leverage 3rd party vendors for the execution of projects and maintenance activities as required.
Balance tactical and strategic demands.
Actively manage relevant Vendor Relationships and our Technology Replacement Program.
Actively monitor for software vulnerabilities and oversee our Patching program.
Ensure all activities follow proper SDLC practices including testing.
Actively participate in the User Access Management process by executing required onboarding and off-boarding procedures. Conduct quarterly User Access Reviews for the set of applications assigned.
Develop best practices and operating procedures to support sustained operational efficiency.
Collaborate with relevant personnel to provide information for IT audits and examinations.
Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place.
Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the bank’s compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.

19. Coordinates specific work tasks with other personnel within the unit or department as well as with other units and departments in order to insure the smooth and efficient flow of information.

20. Complies with established operating policies and procedures in order to maintain adequate controls and to support the Bank's adherence to outside regulatory requirements.

21. Communicates with management and staff personnel in order to integrate goals and activities.

22. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.

23. Lead the implementation and operation of cybersecurity and compliance controls throughout our IT infrastructure

24. Lead IT helpdesk services and practices company-wide including required third-party vendors to support request and incident management.

25. Maintains appropriate records and provides assigned reports.

Ancillary Duties

Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances.

Physical Requirements

Occasionally ascends/descends stairs to move through the different floors of the location.
Must be able to position self to accomplish tasks in various environments including tight and confined spaces.
Must be able to remain in a stationary position more than two-thirds of the time.
The person in this position needs to occasionally move about inside the office to accomplish tasks.
Occasionally adjust or move objects up to 20 pounds in all directions.
Frequently communicates with others to exchange information.
Constantly moves wrists, hands, and/or fingers.
Must be able to operate motor vehicles or heavy equipment.
Must be able to assess the accuracy, neatness, and thoroughness of the work assigned.
Occasionally exposed to high temperatures and low temperatures.
Occasionally has to work around noisy environments.
Occasionally exposed to outdoor elements such as precipitation and wind.
Occasionally exposed to hazardous conditions.
Occasionally exposed to poor ventilation.
Occasionally has to work around small and/or enclosed spaces.
Medium work that includes moving objects up to 50 pounds.