Job Title: Contents Field Manager
Company: Crown Disaster Management
Location: Ball Ground, Georgia
Job Type:
Full-Time Hourly: Competitive, based on experience
About Us: Crown Disaster Management is a trusted leader in emergency restoration services, specializing in helping families and businesses recover after property damage caused by fire, water, mold, and other disasters. With a commitment to compassion, precision, and professionalism, we help clients reclaim their spaces—and peace of mind.
Position Summary: We are seeking a highly organized, detail-oriented **Contents Field Manager** to join our dynamic team. In this role, you will help oversee and coordinate the inventory, pack-out, cleaning, and restoration of personal contents from damaged properties. The ideal candidate will have experience in the restoration industry, strong leadership abilities, and excellent communication skills.
Key Responsibilities: * Lead and supervise field teams in content pack-out, cleaning, inventory, and pack-back operations. * Conduct on-site assessments and document affected contents using industry software (e.g., Xactimate, CompanyCam, DASH). * Communicate with homeowners, insurance adjusters, and project managers to ensure clear expectations and exceptional service. * Ensure proper handling and storage of customers' personal belongings, adhering to restoration best practices and safety standards. * Maintain and manage contents inventory throughout the restoration process. * Coordinate transportation logistics for contents between job sites and storage facilities. * Train and mentor contents technicians on protocols, equipment use, and customer service standards. * Ensure timely completion of contents jobs in accordance with company goals and insurance carrier requirements. Qualifications: * 2+ years of experience in the disaster restoration industry, preferably in a contents management role. * Prior supervisory or team leadership experience. * Familiarity with restoration industry tools and software (Xactimate, DASH, etc.). * Valid driver’s license with a clean driving record. * Ability to lift up to 50 lbs and perform physical labor as needed. * Strong organizational, communication, and problem-solving skills. * IICRC certifications (OCT, WRT, or CCT) are a plus.
What We Offer: * A supportive and team-oriented work environment. * Opportunities for professional growth and certification. * A meaningful role helping people rebuild after disasters. * Competitive pay --- **Apply Today!** If you're ready to take the next step in your career and make a real difference in people’s lives, we’d love to hear from you.
Apply now through Indeed or email your resume to nhynson@crowndm.com.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
Schedule:
- Monday to Friday
- On call
- Overtime
Work Location: In person
