The City of La Habra is seeking an I
nformation Technology Specialist (Part-Time) to support with the City’s computer systems, desktop environments, and network infrastructure.
The ideal candidate should possess practical experience with desktop systems, network technologies, and technical troubleshooting, along with the ability to provide clear and responsive support to City staff. This position will work 20-30 hours/week.
About The City
The City of La Habra is located at Orange County's north-western most corner; La Habra today is 7.3 square miles, with a population of 62,850. A quiet bedroom community, it is conveniently located within an hour's drive of many beaches, mountains, and desert recreation areas. The City is known for the Tamale Festival, Corn Festival, Citrus Fair, and the gem of La Habra, the Children’s Museum and Depot Theatre. For more information about the City, visit our website at: www.lahabraca.gov.
About The Division
Information Technology (I.T.) is a division within the Finance Department. Our mission is to provide excellent customer service in supporting all of the information technology needs of the City. In addition to providing day-to-day technical support for every City department, I.T. also manages the City’s telecommunications system, included are the VoIP network, cellular phones, and voice-mail system.
About The Position
Under general direction of the I.T. Systems Support Manager, this position performs various technical and administrative duties, including managing software subscriptions, renewals, backups, and desktop imaging. This position also assists in enhancing computer systems, desktop computers, networking equipment, software applications, and telecommunications systems. Other related duties are performed as assigned.
(
Duties may include, but are not limited to the following):
- Prepare and maintain operation manuals, procedures, and training manuals
- Maintain citywide backup systems, including verification and reporting
- Maintain citywide end-user desktop patch management
- Maintain computer helpdesk ticketing system
- Maintain citywide emergency desktop environment readiness
- Maintain email filtering software
- Maintain citywide security camera environment
- Assist with inventory control of all technology equipment, including mobile and telecommunication devices
- Provide first-level computer hardware and software technical support as needed
- Provide administrative support in preparing budgets, processing invoices, and other related duties
Knowledge Of
- Applications and functions of personal computer hardware and peripheral devices
- Microsoft (MS) software products, proficiently
- Formal documentation practices and standards
- Technical concepts related to operating, installing, maintaining, configuring, and troubleshooting a variety of computer equipment and peripherals
Skill And Ability To
- Establish and maintain a computer maintenance schedule
- Understand and follow oral and written instructions
- Communicate clearly and concisely, both verbally and in writing
- Exercise judgment to identify and resolve problems effectively and efficiently
- Maintain a high degree of confidentiality while working with privileged, sensitive, and confidential information
- Establish and maintain effective working relationships with others and demonstrate excellent customer service skills
Education/Training/Experience
EDUCATION/EXPERIENCE: A bachelor’s degree from an accredited college or university in computer science, management information systems (MIS), or a closely related field;
OR a minimum of two (2) years of relevant experience in information technology operations and maintenance
License Requirements
Maintain and possess a valid Class C California driver’s license, acceptable driving record, and evidence of insurance are required.
SPECIAL REQUIREMENTS: This position requires working in a secure environment and is contingent upon the successful completion of a full pre-employment background check, including a polygraph examination.
PHYSICAL AND MENTAL DEMANDS: The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS: While performing the duties of this job,the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms above and below shoulder level. The employee uses finger dexterity in order to operate computer hardware for extended periods of time. The employee is required to constantly sit and occasionally walk and stand to access counters, work areas and files; stoop,kneel, or crouch to access or place records or files; lift and carry records and documents, typically weighing less than 20 pounds.Specific vision abilities required by this job include close vision and the ability to adjust focus.
MENTAL DEMANDS: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, management, developers, contractors, consultants, and the general public.
WORK ENVIRONMENT: Standard office environment with continual exposure to computer screens. Essential and secondary functions require maintaining physical condition for light lifting carrying; sitting for prolonged periods of time.
Special Conditions
Public Employee Disaster Service Worker In accordance with Government Code Section 3100, all La Habra city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.
INTERESTED IN APPLYING?
To be considered for this opportunity, please submit a City application and supplemental questions online through the Human Resources Department webpage at www.governmentjobs.com/careers/lahabraca. Applications will be screened and those applicants deemed best qualified will be invited for an oral interview, written and/or performance test. The final candidate must successfully complete a medical exam, drug screening, employment history verification, DMV check and a full background check, including a polygraph examination.
If any accommodation is needed during the interview, please notify the Human Resources Department at least five days in advance of your scheduled appointment so that we may be able to provide a reasonable accommodation.
This advertisement is not a contract, neither expressed nor implied.
Any provision herein may be modified or revoked.
