Flyte is redefining the experience of private aviation. We combine sleek, high-touch service with modern tools to deliver seamless flights for high-net-worth clients across the country.
As our Flight Operations Assistant, you’ll be working for the Head of Operations of our day-to-day flight activity. You’ll support our brokers, operators, and clients by managing the details that ensure each trip is booked cleanly, scheduled correctly, and executed flawlessly.
This is a client-facing, high-responsibility support role built for someone who thrives in a fast-paced environment, has incredible attention to detail, and knows how to stay calm when things move fast.
If you’ve worked in executive support, hospitality, client services, or private travel, and want to play a key part in building a top-tier charter brand… This is your role.
What You’ll Do:
- Send, manage, and follow up on contract and payment for bookings
- Schedule flights on Avinode and track flights in coordination with brokers and operators via SMS & E-mail
- Be the main point of contact for clients on the day of their flight
- Monitor day-of changes and ensure clients stay informed and supported
- Handle back-end coordination so our brokers can focus on selling
- Flag issues, delays, or changes and step in to resolve before they become problems
- Assist with post-flight follow-up and client experience insights
- Finishing touches of the in-flight experience (from coordinating any in-flight catering from our clients’ favorite restaurants to sourcing their favorite champagne for the ride).
What We Offer:
- Competitive salary: $75,000–$150,000
- Fully remote role (NYC Metro preferred for occasional in-person meets)
- A front-row seat to the inner workings of a fast-growing private aviation startup
- Direct access to founders and brokers—you won’t be siloed
- Clear lane for career growth as Flyte expands
- Flexibility and autonomy within a clear structure
You MUST Have:
- 2+ years of experience in admin, operations, executive assistance, or client services
- 1+ years of Private Aviation industry experience
- A calm, confident communication style, especially with high-end clientele
- Precision and attention to detail in scheduling, tracking, and follow-through
- Tech-savvy with tools like DocuSign, Google Calendar, and Slack
- Comfort working in a remote, fast-paced startup environment
- Bonus: Exposure to the world of private aviation, hospitality, or luxury services
- NYC Metro preferred (but not required)
Compensation:
Contractor role: $75,000–$150,000 salary
