Wylander Solutions, a recruiting company specializing in the disaster restoration industry, is seeking a Project/Production Manager for a disaster restoration company located in Long Beach Township, NJ.

Project/ Production Manager Compensation and Benefits:

Salary: $85,000-$120,000 (DOE)
Eligible for profit sharing
Company Vehicle
Health Insurance Benefits
Simple IRA, plus eligible for company 3% match
PTO and paid holidays

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They are seeking a candidate with strong ethics and values, high energy, and excellent problem-solving and decision-making skills. The Project/Production Manager is responsible for overseeing all daily operations for carpet cleaning, window cleaning, and fire/mold/water projects. This role ensures jobs are completed on time, within budget, and according to quality and safety standards. The Production Manager leads and supports technicians, coordinates scheduling, manages customer communication, and drives efficiency and growth in all service lines.

Project/ Production Manager Responsibilities:

Oversee daily production for carpet cleaning, window cleaning, water/fire/mold restoration, and specialty services
Exceed company targets for client/customer satisfaction, cash flow, quality ratings and targets for COGS and Direct Labor cost performance
Schedule jobs, assign crews, and ensure proper staffing and equipment readiness
Schedule and maintain “on-call” rotation schedules
Monitor job progress, quality, and customer satisfaction from start to finish
Handle emergency calls and handle off hours emergency line
Ensure all work meets industry standards and company procedures
Maintain inventory of chemicals, tools, and equipment; coordinate repairs as needed
Train, mentor, and support technicians across all service lines
Conduct performance evaluations and provide coaching for improvement
Facilitate weekly meetings with production employees
Promote a positive, safety-driven work environment
Hiring, onboarding, and discharging of personnel
Serve as the main point of contact for customers during projects
Provide estimates, explain services, and ensure customers understand the restoration or cleaning process
Conduct final walkthroughs and secure customer approval upon job completion
Review daily and weekly job schedules to maximize productivity
Ensure project documentation, photos, moisture readings, and job notes are completed accurately
Coordinate with insurance adjusters and third-party administrators on restoration files
Track project budgets and profitability
Enforce OSHA, IICRC, and company safety policies
Maintain compliance with all regulatory standards and industry guidelines
Build relationships with property managers, realtors, contractors, and commercial clients
Participate in networking events and community outreach to grow service opportunities
Support sales efforts and may be eligible for incentives based on new business generated
Additional duties required as needed

Project/ Production Manager Requirements:

5+ years’ experience in a management role, preferably in the restoration industry
Xactimate experience is a plus
IICRC, WRT/ASD, and MRT are preferred
Proven ability to build, motivate, and maintain a high-performing team
Organizational and time management skills with the ability to prioritize a variety of tasks/projects
Self-motivated, responsible, and accountable. Identifies own learning needs and seeks appropriate steps to continue continual self-development

Keywords: mitigation, remediation, department manager, IICRC, DASH

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