Wylander, a recruiting company specializing in the disaster restoration industry, is recruiting a Contents Crew Chief for a company located in Bolingbrook, IL.

Contents Crew Chief – Compensation & Benefits

Pay- $30.00-$35.00/ hr (DOE)
Eligible for Bonus
Eligible for 401K
PTO
Eligible for overtime

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As a Contents Crew Chief, you will play a key role in restoring customers' personal belongings following fire, water, mold, storm, or other property damage. You will lead and work alongside a team responsible for inventorying, packing, cleaning, transporting, and restoring contents while ensuring they are handled with care and professionalism. This role requires strong leadership, attention to detail, a positive attitude, and a commitment to delivering exceptional customer service during challenging situations.

Contents Crew Chief Responsibilities:

Lead and supervise Contents Technicians on restoration projects.
Inventory, pack, label, transport, and unpack customers' belongings safely and accurately.
Clean, deodorize, sanitize, and restore contents damaged by fire, water, mold, smoke, or other losses.
Ensure accurate documentation, inventory records, and job notes are completed.
Communicate professionally with customers, insurance adjusters, and team members.
Train, coach, and support team members while maintaining quality and productivity.
Load, unload, and safely transport contents using company vehicles and equipment.
Maintain a clean, organized, and safe work environment while following OSHA and company safety standards.
Inspect completed work to ensure quality standards and customer satisfaction are achieved.
Respond to emergency restoration calls and perform other duties as assigned to support operations.

Contents Crew Chief Requirements:

5-10 years in a Crew Chief Lead role
High School (or GED) Diploma
Required certifications of IICRC, WRT/ASD and AMRT
Required experience in fire, smoke and odor remediation
Required experience in I-Cat and Contents Track Software
Ability to recognize and solve problems independently
Strong communication skills
Team Player
Service-Oriented

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Wylander

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