Branch Manager

Anderson Group International • Full-time • San Jose, CA, US • $110,000 - $150,000 / year • 10m ago

Anderson Group International is a premier disaster recovery firm specializing in property restoration and remediation services through rapid response, superior customer service, and the use of industry-leading technology. We are looking for a qualified Branch Manager in our San Jose location. The function of the Branch Manager is to ensure the successful running and expansion of the assigned operation and branch assigned. Responsibilities will include:

Making safety a priority in all activities performed.
Running and/or overseeing all aspects of the day-to-day work that office performs in their branch.
Assisting in the recruiting and hiring of any new employees working out of their branch.
Assisting the Regional Manager and Business Development, by providing leads/contact for marketing and sales, in the untapped markets and/or clients. Attend or assist in those meetings as necessary.
Assisting in the research and pricing of any new assets requested to expand their branch.
Assisting from time to time in the overall organization and expansion of the company.
Being cognizant, responsible, and accountable for gross and net profit goals of their market.
Overseeing of emergency services, mold remediation and re-construction related sales and production in their branch.
Representing the organization to the expectations of our corporate image and fellow team members. It is mandatory to always make sure the corporate objectives are presented at all times to promote outstanding customer service and a positive team-oriented company culture.
Ensuring a professional image in our facilities at all times.
Implementing and enforcing company policy and procedures.
Understanding the market conditions, the work Anderson Group International is performing and the requirements of the contracts of the clients Anderson Group International serves.
Monitoring the performance of the Business Development staff.
Addressing production issues such as complaints and bringing them to resolution quickly and expeditiously.
Assisting in estimating and contracting all types of projects; responding in an expedient manner and communicating on a regular basis, submitting estimates in a timely manner.
Displaying sound leadership ability, including the ability to motivate others to achieve results and goals.
Establishing and/or maintaining sound working relationships with insurance adjusters, procurement officials, property managers, facility managers, chief engineers, risk managers and/or other industry decision makers that may require our services and helping expand customer contacts.
Coordinating marketing activities and objectives with the Regional Manager and/or Manager of Business Development or local Business Developer.
Maintaining proficiency in estimating various types of projects using Xactimate software and/or Excel spreadsheets; following up completed estimates, signing realistic contracts with realistic customer expectations.
Performing the work and documenting and instructing production employees on the contracted scope of work and walking new jobs with staff before work begins to ensure hand-off success.
Finding and locating bid opportunities on water, fire, smoke, mold, vandalism, sewage and re-construction projects.
Maintaining contact records in Solitaire. Correspond with clients as needed by mail, email, phone or in person.
Safeguarding of all company assets, including all proprietary information and documents as well as ensuing all equipment is logged in Solitaire.
Learning and understanding legal implications of restoration sales and production activities.
Exhibiting strong problem-solving ability, including the ability to propose and implement innovative management standards and practices.
Assisting home office in collection of delinquent receivables, when necessary.
Directing and coordinating labor activities.
Supervising duties including timeliness completion, supervision of subcontractors, estimating, budgeting, tracking of materials, supplies and equipment, invoicing and collecting.
Being able to obtain a Home Improvement Salesperson Registration through CSLB.
Knowledge of the industry - share and grow in industry related technical education and attend and participate in various industry programs, as requested by Ownership.
Visible presence within the local industry and community.
Practicing safety and enforce current company policy.
Helping refine the on call after hours' program and assist from time to time as necessary.
Maintaining of a vehicle and assigned fleet including ensuring appropriate cleanliness, and readiness for quick response.
Catastrophe storm work if the right opportunity presents itself.