Project Manager I

First Bank • Full-time • Fayetteville, North Carolina, United States • 2m ago

SUMMARY:

The position of Project Manager I is a professional individual who reviews project requests and provides services for projects, including but not limited to, planning, execution, and delivery of projects within scope in accordance with the Project Management Office (PMO) Policy. Throughout the lifecycle of each major project, the individual tracks project status, provides reports and manages project teams to mitigate issues and risks.

The Project Manager I acts as an intermediary between the business community and the technical community working with project teams and business associates to collect, clarify, and translate business requirements of projects for the team in order to prioritize and move projects forward.

ESSENTIAL FUNCTIONS:

Leads and Manages Moderate to High-Risk size projects

Collaboration with business partners and lines of business across the company to gain understanding of current processes, pain points and needs, then identify requirements, process improvements, inefficiencies, needs and/or value streams

Verify defined requirements and goals align with corporate strategy as well as corporate initiatives (i.e. Service Excellence) and overall Bank goals

Review and validate scope, goals and objectives of initiatives based on level of complexity, risk, and technology

Interfaces with the Executive Team and Line of Business owners to understand short term and long-term goals/needs of the business

Consults on the delivery of solutions, coordinates and communicates status, issues and resolution plans.

Work closely with stakeholders and project management personnel during the lifecycle of projects.

Works iteratively. Recommends method and procedural changes.

Serves as a key resource on complex and/or critical issues.

Assist work group leaders for conversions and acquisitions as needed. Includes working very closely with other project team members; completing project tasks as assigned; track progress; escalate as required.

Analyzing and evaluating the current business processes, including large and complex amounts of data, identifying areas of improvement, researching solutions.

Researching and reviewing up-to-date business processes and new advancements to make systems more efficient and effective.

Analyzing needs, identifying the clear root cause of process issues.

Clear and effective communication skills. Has the ability to present ideas and findings in meetings or via written communication in a concise manner which can be understood by less technical associates.

Completes annual compliance courses.

Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.

Adheres to all levels of our Service Excellence standards.

Performs other duties as required.

GENERAL QUALIFICATIONS:

Bachelor’s degree in business or related field; or the equivalent combination of education and experience. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school, or financial industry related curriculum, should be business or financial industry related.

3+ years of project management, organization, and team collaboration skills with excellent written and verbal communication skills

Excellent facilitation, collaboration, negotiation, and presentation skills

Ability to anticipate risks and devise solutions in the moment

Comfort with ambiguity, frequent change, or unpredictability

Strong team leadership skills; strong knowledge of business objectives; strong analytical skills applied to understanding business functionality and translating them into application requirements

Excellent understanding of business complexity and project interdependencies

Intellectual curiosity and the ability to question thought partners across functional areas

Ability to adapt quickly to new technologies and changing business requirements

Outstanding written and verbal communication skills

Ability to quickly troubleshoot problems that may arise &ability to partner with team members to identify course of resolutions

Experience required with Microsoft Office (Outlook, Word, Excel, OneNote)

PREFFERED QUALIFICATIONS:

Experience with Monday.com is a plus

Project management certification or equivalent preferred

Understanding of project management concepts with several years of banking experience preferred

General knowledge of banking operations

Experience in managing IT & Business focused projects

Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit, and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.

Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.