About Hawkins
Hawkins, Inc. is a formulator, manufacturer, blender, distributer, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands across a variety of industries have depended on Hawkins for the chemical products they need since 1938.
Learn more about us at https://www.hawkinsinc.com/careers/
About The Job
Arranges freight, maintains systems and information, assists with Hawkins driver needs. This position works with other departments and locations to handle daily activity along with identifying and executing continuous improvement opportunities. The role is very service-focused; to meet and exceed customer requirements.
Duties And Responsibilities
Carrier Relationships Management
- Quote rates to ensure competitiveness.
- Source carriers’ capacity by working with current and potential providers.
- Build and maintain relationships with freight carriers to ensure customer satisfaction.
Shipment Coordination
- Locate carriers for specific loads to meet customer needs and increase satisfaction.
- Dispatch trucks to provide timely and thorough support in delivery of product.
- Ensure proper fleet size and characteristics to service our customers most effectively with
minimal miles driven, fuel usage, weight tolerances and customer constraints.
- Plan and schedule distribution services including shipping and delivery to ensure customer
requirements are met in an efficient manner.
Customer Service
- Ensure customer requirements regarding pick-up time, delivery dates are achieved or offer
suitable alternatives.
- Maintain courteous and productive relationships with internal and external customers.
Process Improvement
- Resolve freight related problems both internal to Hawkins and with the carrier base (root
cause and corrective action) to increase customer satisfaction and improve efficiency.
- Evaluate transfer loads and other delivery methods.
- Assist internal partners in load building to improve the overall use of Hawkins systems and
other tools.
- Assist in the coordination of repairs to equipment used by Hawkins drivers
Account Reconciliation and Reporting
- Work closely with IT to ensure that all freight accruals are accurate, work with accounting to
ensure any variances are managed in a timely manner.
- Manage the vendor holds, and the accruals that require resolution, to reduce the overall
number of invoice match issues.
- File claims with the carrier base to ensure accuracy and correct payments.
- Handling of the daily exception reports for timeliness and accuracy.
Software Maintenance
- Maintain routes, rates, and primary carrier invoice upload.
- Work with ELD reporting and accuracy.
- Pull repair and maintenance data as needed
- Assist with CAPA database
- Perform other miscellaneous related duties, as needed.
About You
- Bachelor’s or associate degree in distribution, logistics, supply chain or related strongly
Preferred
- Minimum 3 years of experience in transportation required, dispatch experience preferred.
- Specialty chemical, food, and/or pharmaceutical experience preferred.
- Must be able to demonstrate an understanding of government regulations (e.g., DOT, OSHA,
HazMat, etc.)
- Experience with LTL, Bulk and Van transportation
- MS Office applications skills required; Experience and proficiency with JD Edwards or other
ERP preferred.
- Proven ability to organize and prioritize tasks, work collaboratively in a cross-functional
environment, and ensure timely completion necessary.
- Strong analytical and problem-solving skills required.
- Effective communication skills required – verbal, written and interpersonal.
- Proven ability to work well independently and as a team.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Hawkins offers eligible employees and their dependents comprehensive benefits, which includes medical, dental, vision, life insurance, LTD/STD and more. Other benefits for eligible employees include 401(k) match, Employee Stock Purchase program (ESPP), paid time off, and paid holidays.
For more information on Hawkins benefits, visit: https://www.hawkinsinc.com/careers/benefits/
Ref. 2027-063
All applications must be received online. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. Hawkins is a Drug Free workplace.
