Operations Supervisor

Manna Air Delivery • Full-time • Tulsa, OK, US • 2d ago

Overview

Join Manna's dynamic team as an Operations Supervisor in Tulsa! In this essential role within our live operations, you will report to the Operations Manager and play a critical role in the safe and efficient operation of our drones. This position places you at the heart of Manna's operational strategy, where your contributions will directly impact our mission to deliver a seamless, cutting-edge and profitable service.

About Manna

Manna is revolutionizing suburban deliveries. Our mission is to improve the world by making lightning-fast suburban deliveries affordable, green, and safe. We achieve this through our in house designed and built aviation-grade drones, streamlining deliveries from local businesses directly to consumers. Joining Manna means being part of a diverse, widespread team that values collaboration, continuous learning, and having fun in a dynamic work environment.

What You'll Do

Lead and manage several Ground Operations Crews, including recruitment, hiring, managing and forecasting staffing levels
Monitor daily operations to ensure efficiency and safety standards
Track and order inventory and consumables, ensuring adequate supply
Conduct performance evaluations and provide feedback
Manage staff rosters, annual leave and sick days
Own the site PNL and profitability metrics for your base
Coordinate cross-departmental communication and escalate operational issues to the appropriate teams
Implement operational changes and process improvements, following the change management processes
Oversee staff onboarding, training, and assessments
Supervise and chaperone visitors to ensure compliance with site protocols
Process bi-weekly payroll
Collaborate with other departments to achieve organisational objectives

Required Qualifications

Minimum age of 18 years
2-3 years' experience in operations, logistics, consulting, project management, or similar fast-paced environment
High school diploma or equivalent`
Valid US driver's license with a clean driving record
Based in Tulsa, Oklahoma, or you can move there quickly
Ability to pass pre-employment background screening
A proactive, organised operations professional who thrives in fast-paced environments
A problem-solver who takes initiative and drives continuous process improvement
An effective communicator who collaborates seamlessly across departments

Physical Requirements