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Part-Time Project Manager

Dawson • Part-time • Columbus, Ohio Metropolitan Area, US • 1w ago

Part Time Content Project Manager

Education Technology

$43.63 per hour, 9 Month Contract

Part-Time – Up to 25 Hours per Week (EST Hours Preferred)

Remote

What You’ll Do:

Manage the creation, production, and maintenance of customer-facing and internal support content designed to improve the customer experience
Transform complex workflows and processes into clear, user-friendly onboarding resources, training materials, and how-to guides
Maintain and organize content libraries to ensure materials remain accurate, current, and easy to access
Collaborate cross-functionally with Platform, Marketing, Customer Success, Sales, and Research teams to support customer experience initiatives
Monitor customer experience survey feedback and route insights to appropriate teams for timely follow-up and resolution
Support the development of content aligned with customer onboarding and support strategies

What We’re Looking For:

Proven experience in technical writing, content management, or documentation management
Strong writing, editing, and project management skills with exceptional attention to detail
Ability to simplify technical or complex information into accessible, customer-friendly content
Experience managing documentation processes and maintaining organized content systems
Comfortable working in a fast-paced, collaborative environment with multiple stakeholders
Experience with Adobe Acrobat Pro, Microsoft Office, Asana, and SharePoint
Background in edTech or SaaS environments is a plus
Experience working with LMS platforms is a bonus

Apply Today!

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About Dawson

Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.