Description:
PURPOSE: The Disaster Case Manager is a dynamic, adaptable team player dedicated to supporting those affected by disasters. This individual will leverage personal spirituality, skills, and talents to meet the needs of Conferences and the individuals they serve. The role involves close collaboration with volunteer members, the community, and agencies to provide support during times of crisis. A passion for the mission of the Society is essential, as well as the ability to manage communication, referrals, and resources efficiently.
Requirements:
RESPONSIBILITIES:
General Tasks:
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Regularly collaborate with Conference membership to assess and meet the unique needs of individuals impacted by disaster. ·
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Maintain daily in-office availability to respond to emails, phone calls, and in-person visits from those seeking assistance or referrals.
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Demonstrate a passion for the mission of the Society by actively supporting those impacted by disasters and working to ensure timely, effective responses to their needs.
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Assess and manage disaster-related cases, ensuring appropriate resources and services are provided to those in need.
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Document all case details and follow up as necessary to ensure continued assistance.
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Help organize and facilitate programs or initiatives to provide relief to disaster-affected communities.
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Build and maintain strong, trusting relationships with community partners, agencies, and other stakeholders to ensure comprehensive support for disaster-affected individuals.
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Work collaboratively with local leaders, agencies, and organizations to provide a network of assistance during and after disasters.
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Quickly adapt to changing needs and priorities in disaster situations, including flexible scheduling to accommodate the needs of the community.
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Handle a moderate amount of weeknight and weekend work and travel to ensure timely and effective support. · Other related duties as assigned.
REQUIREMENTS:
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BA/BS degree or equivalent in a related field required. · Fully bilingual in English and Spanish preferred. · Manages daily schedule; evening and weekend availability required.
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Driver's license preferred. · Strong interpersonal skills with the ability to foster positive relationships. · Organizational skills to manage multiple cases and tasks simultaneously.
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Excellent computer skills; experience in MS Word, Excel, Power Point, and Outlook; great internet research abilities required.
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Great communication skills required, oral and written. Excellent problem-solving skills; Good natured; Helpful attitude; and thrives in a busy environment
Full-time employees are offered medical, dental, vision and 403b options. The Society covers 90% of the cost for medical, vision, and HMO dental benefits
SVDPLA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Society of St. Vincent de Paul will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
