Summary
The Logistics Dispatcher for TALKE USA is responsible for coordinating and optimizing daily transportation operations to ensure safe, efficient, and timely delivery of freight. This role combines real-time dispatch execution with proactive planning to maximize equipment utilization, reduce empty miles, support driver compliance, and meet customer service expectations. The ideal candidate thrives in a fast-paced logistics environment, demonstrates strong decision-making skills, and understands the operational and financial impact of effective load planning.
Qualification And Experience
- High school or GED; Associate’s degree preferred in Logistics, Transportation, or related field
- Minimum 3 years of experience in trucking dispatch or transportation coordination
- Experience with route planning and scheduling required
- Knowledge of DOT and FMCSA regulations, including Hours of Service (HOS)
- Experience using Transportation Management Systems (TMS) and GPS tracking platforms
- Strong computer proficiency (Microsoft Office, email, data reporting)
- Experience in regional, port, intermodal, in-plant, or industrial freight operations preferred
- Bilingual (English/Spanish) a plus
Important Personal Skills
- Strong verbal and written communication skills
- Ability to maintain professionalism under pressure
- Effective conflict resolution and problem-solving skills
- High level of organization and attention to detail
- Ability to build trust with drivers and maintain positive working relationships
- Strong customer service orientation
- Collaborative team player with cross-functional communication skills
- Demonstrates urgency and sound decision-making in time-sensitive situations
Job Tasks
- Assign drivers and equipment to loads based on availability, qualifications, and compliance requirements
- Monitor shipment progress and ensure on-time pickups and deliveries
- Plan daily and weekly routes to maximize efficiency and minimize deadhead miles
- Coordinate reloads and backhauls to increase revenue and equipment utilization
- Communicate load details, changes, and customer updates to drivers
- Ensure compliance with DOT regulations and HOS requirements
- Track key performance indicators (on-time performance, utilization rates, fuel efficiency)
- Address service disruptions, delays, breakdowns, or schedule changes promptly
- Maintain accurate dispatch records and documentation in TMS
- Collaborate with maintenance, safety, and operations teams as needed
- Support cost control initiatives and operational improvements
Benefits
Medical, Dental, and Vision Insurance
401k (4% matching)
Short Term/Long Term Disability
Life Insurance
Vacation Pay
Holiday Pay (starting on first day of employment)
TALKE USA, INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
