The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The New York City Police Department strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting community relationships.
The Life-Safety Systems Division is responsible for enhancing and preserving the continuity and support of PSAC (Public Safety Answering Center) E-911 Systems including the Citywide Public Safety Communications Radio Infrastructure. This includes managing and supporting the IT systems for the Communications Section (911) and law enforcement personnel in the field.
The selected candidate will perform the duties, which include, but are not limited to:
- Manage and oversee the implementation of NYPD NENA compliant NG911 logging and recording system.
- Manage the configuration and deployment/integration of the ESINET SIP, i3 NGCHS, and GIS network, logging and recording.
- Review/approve NENA compliant NG911 logging recording test cases and identify any risks associated with the integration of such.
- Participate in NG911 ESINET SIP, i NGCHS and GIS breakout session meetings to define overall system meets NENA standards.
- Manage and test CAD integration, audio analytics, screen capture, text to 911, RTT and video for logging and recording.
- Participate in requirements gathering, detailed design, COHAB, FAT, SIT, UAT, NLST testing and knowledge transfer activities as needed.
- Evaluate existing infrastructure and propose enhancements to improve call routing, data transmission and network reliability.
- Monitor network performance including voice and data traffic; quickly identify and resolve issues related to call drops, latency or system failures and conduct regular tests to verify system functionality.
- Optimize call routing algorithms to ensure that emergency calls reach the appropriate dispatch center efficiently and implement failover mechanisms to handle network disruptions.
- Work with radio communication technologies used by emergency responders (police, fire, medical) and ensure seamless communication between field units and dispatch centers.
- Integrate Geographic Information Systems (GIS) data into emergency communication systems, use location-based information to route calls accurately and provide responders with real-time data.
- Regularly audit call recordings and system logs to maintain quality standards and ensure compliance with legal and regulatory requirements related to emergency communication.
WORK LOCATION:
1 Police Plaza, New York, NY 10038
To Apply:
Please visit: https://cityjobs.nyc.gov and search for Job ID #772053
Additional Information:
In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
The City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.
To Apply:
Please visit: https://cityjobs.nyc.gov and search for Job ID #772053
IT SECURITY SPECIALIST - 95622
Minimum Qualifications
A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to projects and policies required by the particular position; or,
Education and/or experience which is equivalent to "1" above.
Preferred Skills
- Proficiency in telecommunications protocols (VoIP, SIP, ISDN, etc) - Knowledge of network architecture, routers, switches, firewalls and load balancers - Extensive knowledge of logging and recording systems for 911 Telephony, Dispatch Radio and Computer Aided Dispatch System - Public Safety knowledge 911 Telephony, Dispatch Systems, Radio Conscle Audio Arbitration experience of UAT planning and execution - Familiarity with radio communication systems understanding ESINET NENA i3 network design - Ability to analyze complex network issues and propose effective solutions - Clear communication with emergency personnel is essential - Strong problem solving and troubleshooting skills to diagnose and resolve network/technical issues - Ability to work under pressure during critical incidents
Residency Requirement
New York City Residency is not required for this position.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
