Domestic Logistics Coordinator
About The Position
We are looking for a passionate and driven beauty lover to join our domestic team.
The Logistics Coordinator will be responsible for supporting the
Domestic Shipping & and Logistics team in day-to-day operations for international
accounts. This role will report to Account Manger. Ability to work in our HQ in Edison, NJ
Key responsibilities will include but are not limited to:
- Manage customer order activity through the entire fulfillment cycle from start-to-
finish
- Maintain excellent written and verbal communication with customers and all
partners throughout the process
- Respond to customer inquiries and follow-up on shipment status; manage RTVs,
shipping discrepancies, past dues and expedites, as well as any quality issues.
- Liaise with sales and accounting teams for these inquiries.
- Work with team to maintain clean and updated order forms for each account;
- ensure each retailer and account manager is aware of any out of stocks and
discontinued items
- Review credit note requests and submit for approval
- Maintain PO and Invoice trackers
- Work internally with managers and team members to implement new strategies
and initiatives.
- Manage stock build/inventory tracker and share regular updates to ensure
healthy state of trade
- Consolidate materials for quarterly business reviews with senior management
- Support team with administration support as needed
Qualifications:
- JOB REQUIREMENTS & QUALIFICATIONS
- Excellent interpersonal and customer service skills
- Exceptional organizational skills
- Ability to multi-task, manage deadlines and to prioritize workload
- Excellent written and verbal communication skills
- Problem solver with demonstrated critical thinking and collaboration skills
- Strong Excel skills with proficiency in Microsoft Office Suite and Google Drive
- Passion for Beauty and Skincare
- HQ located in Edison, NJ
- Minimum Education Level: BA
- Required Language: English required, Spanish is a plus
- Minimum Years of Experience: 1 Year
Job Supply Chain Operations
Primary Location Edison, New Jersey
Job Type Standard
Schedule Full-time
