Ocean Freight Manager, Head of Ocean Freight Los Angeles

DHL Express Deutschland • Full-time • Los Angeles Metropolitan Area, US • $115,290 - $153,720 / year • 1w ago

Job Title: Ocean Freight Manager, Head of Ocean Freight Los Angeles

Job Location: Torrance, CA

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We are seeking a dynamic person to take on the role of Ocean Freight Manager, Head of Ocean Freight Los Angeles at our office location in Torrance, CA (Los Angeles). In this role, the successful candidate will grow our ocean freight core products, leading and developing our high-performing team, and is responsible for the success of the overall ocean freight operations, customer service excellence and meeting performance targets. In addition, the manager will liaison with all related carriers, vendors and partners to ensure the highest level of service standards for our customers.

Key Responsibilities

Develop and grow our FCL/LCL Import and Export business in one of the most important and dynamic markets and gateways globally
Build on and continue to develop our successful team supporting highest operational performance standards and customer service excellence
Lead our ocean freight operations team, locally, but also based in different geographical areas
Design tailored ocean freight solutions and presenting to our customers
Develop our core products in our import and export departments
Collaborate successfully in a matrix organization including direct reports, but also other functions like our commercial, ocean freight product or finance teams
Proactive customer, carrier, vendor and network management, building strong relationships with all key stakeholders and partners
Responsible for P&L Management, financial performance and meeting budget
Ensure continuous improvement processes to increase efficiencies and ongoing performance improvements in the dynamic world of logistics
Responsible for supervision of all employees in the respective area of responsibility
Meeting operational and financial indexes and KPIs assigned and audited
Responsible to ensure compliance of all company regulations related to operations, human resource and compliance policies.
Member of DGF LAX SMT, overall responsible for all management topics in own area of responsibility

Skills / Requirements

8+ years of experience in the Ocean Freight Logistics Industry required
3+ years of management experience required (including P&L responsibility)
Extensive knowledge of ocean freight import and export operations, strong people management and customer service skills
Strong customer-centric mindset
Strong leadership skills (communication, motivation, and interpersonal skills)
Ready to take full ownership in areas of responsibility
CargoWise platform experience is a plus
BS/BA degree preferred
Very good Microsoft Office skills (Outlook, Word, Excel, and PowerPoint)

Pay Range: $115,290.00 - $153,720.00+ (Based on Experience)

Benefits (All Non-Union Employees)

Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship may be offered for this role.