We connect top talent in Business Services, Tech, Marketing & Creative with companies of all sizes—offering flexible, high-touch staffing solutions. We are currently filling the following direct-hire job for our client.

Job Title: IT Desktop Support Specialist

Overview:

Join a dynamic and growing team as an IT Desktop Support Specialist, where your technical expertise and customer-focused approach will play a crucial role in maintaining and enhancing the company's technology infrastructure. This position offers the opportunity to work in a collaborative environment, troubleshoot diverse hardware and software issues, and support users across the organization. You'll be part of a small but vital team that ensures seamless IT operations, with potential career growth into networking, cloud administration, or systems management.

Required Skills:

2-3 years of experience with Active Directory, including GPOs, user account management, and scripting (PowerShell preferred)
Experience with VMware vSphere or similar virtualization platforms
Knowledge of mobile device management platforms such as Kaseya or JAMF
Proficiency in troubleshooting network issues related to TCP/IP, DNS, DHCP
Strong customer service and communication skills
Ability to troubleshoot hardware issues, including laptops, desktops, printers, and peripherals
Experience with enterprise VoIP solutions and server patching

Nice to Have Skills:

Experience with Microsoft 365 (M365) applications
Familiarity with group policies and on-premises infrastructure management
Working knowledge of structured cabling and data closet maintenance
Basic understanding of cloud environments including AWS or other cloud platforms
On-call experience or availability for after-hours support

Preferred Education and Experience:

Bachelor's degree in Computer Science, Information Technology, or related field (equivalent industry experience may be considered)
2+ years in an IT support role supporting enterprise environments

MissionStaff is an equal opportunity employer. Please note that we do not accept unsolicited resumes from third-party recruiters or agencies. Additionally, candidates must be U.S. citizens or Permanent Residents to be considered for this position.

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