About KM Digital

KM Digital is a creative and strategic agency built around relationships, execution, and long-term partnership. Over the last 14 years, we’ve grown from a two-person operation into a multi-entity business spanning digital marketing, media, consulting, venture initiatives, and strategic partnerships.

We are looking for an organized, curious, and dependable client-facing team member to support in keeping projects, clients, and internal initiatives moving forward. You will work alongside our project lead to keep work on track, manage smaller projects, catch the small things before they become big things, and help translate plans into completed work.

This Role (Why This Position Exists)

This role exists to extend our capacity and develop someone into a strong operational contributor over time.

You’ll support our project lead by keeping 6 to 12 active projects organized across clients, internal initiatives, and vendors. You’ll turn meetings into action items, keep Basecamp current, follow up on approvals, and help small tasks cross the finish line.

You’ll occasionally email clients for scheduling, follow-ups, and approvals. Templates will be provided, and we’ll coach you on tone and process.

What You'll Do:

Project Coordination Support

Help maintain project plans, task lists, and timelines
Track deliverables and deadlines so nothing falls through the cracks
Update Basecamp and shared documents as work progresses
Coordinate small handoffs between team members, clients, and vendors
Maintain visibility on status across active work and raise questions early

Communication and Follow-Through

Help prepare meeting agendas, notes, and follow-up action items
Turn meeting notes into clear tasks with owners and due dates
Send reminders and check-ins to keep approvals and deliverables moving
Document decisions and next steps as projects evolve
Support clear, consistent communication across internal teams and external partners

Systems and Organization

Keep project files, folders, and trackers organized and up to date
Support refining lightweight workflows and templates
Help maintain operational clarity across active projects

General Support

Assist with research, scheduling, and coordination tasks as needed
Help prepare briefs, assets, or materials that keep projects moving
Step in on small tasks that free up the team to focus on higher-value work

Example Weekly Tasks

After client calls, post recap notes and next steps in Basecamp and assign task owners
Follow up on pending approvals (copy, photos, designs, scheduling) to keep work moving
Coordinate handoffs between our team and vendors (print, signage, installs, contractors)
Keep project folders organized and ensure assets are named correctly and easy to find
Build and maintain a short weekly priorities list for the project lead
Create and maintain simple trackers (deadlines, deliverables, meeting schedule)

What Success Looks Like:

In 30 Days

You capture meeting notes, post action items in Basecamp, and assign owners without hand-holding
You keep task lists accurate so the team always knows what’s next
You follow up on missing approvals and assets so work does not stall

In 90 Days

You independently own small projects end-to-end from kickoff to delivery
You spot risks early (missing info, unclear owners, timeline slips) and raise them proactively
You can produce a simple weekly status snapshot for active accounts

What This Role Requires

Coachability and follow-through matter more than prior experience.
Curiosity matters, not just task completion.
Reliability and strict attention to detail
Clear, professional communication
Willingness to ask questions and learn quickly
Strong executor and excellent team player
Comfort juggling multiple small tasks without dropping the ball
Tools you’ll use include Basecamp, Google Workspace, Slack, and AI tools (ChatGPT or Claude) to speed up organization and documentation.

Who You Are

0 to 2 years of experience in coordination, administrative support, internships, or a related role (recent graduates welcome)
Strong organizational skills and attention to detail
Clear written and verbal communication
Proactive, dependable, and comfortable asking questions
Familiarity with Google Workspace and openness to learning Basecamp and AI tools
Agency, marketing, or creative environment exposure is a plus, not required

Culture and Environment

KM is a highly collaborative, relationship-driven environment with a startup mentality and long-term vision. We value integrity, initiative, hospitality, communication, personal growth, faith and family alignment, and a team-first mentality.

This role works closely with Christina and the broader team and requires reliability, discretion, and care for the work.

Compensation and Schedule

Part-time, approximately 20 hours per week for the first 3 months, with an on-ramp to full-time after a joint evaluation
$20-$25 per hour, based on experience
Paid holidays
Professional growth within a growing organization
Potential pathway to expanded responsibilities over time

Ideal Candidate

This role is ideal for someone who loves bringing order to details and helping projects cross the finish line, wants to learn project management from the ground up, naturally follows through and remembers the small things, and thrives working closely with a lead as part of a tight-knit team.

KM Digital

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