Summary

Owns end-to-end sourcing of Delivery Service Providers (DSPs) and independent driver-supply partners nationally, in support of last-mile delivery for major retail clients. Builds and maintains the vendor pipeline that keeps routes covered across markets — from first outreach through contracting and ongoing vendor health.

Key Responsibilities

Lead national sourcing of DSPs, owner-operators, and driver-supply vendors to meet route and capacity demand across markets.
Run outbound outreach campaigns to identify, qualify, and onboard new delivery partners.
Manage initial contracting: negotiate rates and terms, collect compliance documentation (insurance, DOT/MC where applicable, W-9s), and coordinate with legal/finance on agreements.
Serve as high-level vendor manager — track partner performance, resolve escalations, and manage relationships with key DSPs.
Maintain a sourcing pipeline and capacity forecast; anticipate coverage gaps ahead of volume changes and peak seasons.
Maintain and continuously update DSP sourcing CRM, ensuring accurate visibility into every partner’s stage from initial contact through onboarding.
Partner with Operations and Dispatch to match supply to route demand market-by-market.
Represent company at key industry conferences, trade shows, and networking events to source new DSPs and driver-supply partners and build the company’s presence in the last-mile delivery market; must be available to travel as needed.
Manage a small sourcing/vendor-management team as the function scales.

Qualifications

3+ years in vendor sourcing, carrier/DSP recruiting, logistics procurement, or last-mile operations.
Proven track record building vendor pipelines and negotiating contracts.
Understanding of last-mile/DSP models, driver-supply dynamics, and basic transportation compliance.
Strong outreach, negotiation, and relationship-management skills; comfortable operating nationally across time zones and traveling to industry conferences and networking events.
Strong working knowledge of AI tools (e.g., Claude, ChatGPT) and Microsoft Office/Suite (Excel, Outlook, Teams) to speed up outreach, pipeline tracking, and reporting.
Familiarity with FMCSA broker-carrier compliance requirements (USDOT/MC authority, insurance documentation, W-9/1099 processing) and last-mile routing/TMS platforms is a plus.

Success Metrics (KPIs)

Route/capacity coverage rate vs. demand · time-to-onboard new DSPs · active qualified-partner count and retention · cost-per-route / rate competitiveness.

JSMG

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