Headboards World is seeking a hands-on Shipping & Logistics Manager to oversee shipping, receiving, packaging, freight coordination, and finished-goods inventory. This role will focus on reducing our shipping backlog, improving carrier relationships and rates, and building efficient logistics processes to support our growing manufacturing operation.

Key Responsibilities

* Own the shipping backlog and ensure completed orders move quickly

* Manage shipping, receiving, staging, and finished-goods inventory

* Coordinate LTL, white-glove, final-mile, and local deliveries

* Establish carrier accounts and negotiate rates, terms, and service levels

* Manage quotes, BOLs, pickups, tracking, delivery appointments, and claims

* Develop furniture packaging standards to reduce freight damage

* Manage packaging materials and shipping supplies

* Coordinate with manufacturing to plan upcoming shipments

* Monitor freight costs, carrier performance, and on-time shipping

* Develop SOPs and help lead shipping/warehouse personnel

Qualifications

* 3+ years of shipping, logistics, transportation, or warehouse experience

* Experience with LTL, freight, final-mile, or large-item shipping

* Carrier negotiation and freight-rate experience strongly preferred

* Knowledge of BOLs, freight claims, tracking, and shipping documentation

* Experience with inventory and shipping/receiving operations

* Strong organization, communication, and problem-solving skills

* Furniture, manufacturing, or large-item logistics experience preferred

* Must be able to work full-time, 100% on-site

Headboards World

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Shipping & Logistics Manager