About DwellSafe

DwellSafe is a clinician-governed home safety platform built for the millions of people – older adults and those living with chronic mobility challenges – who want to stay safely in their homes. Health systems, payers, and value-based care organizations send their patients through a guided home scan, reviewed by a licensed occupational therapist, and get back a clinically grounded risk report with a clear path to action. Falls cost the US healthcare system over $80B a year, and most of that cost is preventable. We’re seed-funded, growing, and building the infrastructure layer that finally makes home risk something care teams can see, score, and act on.

The Role

We’re hiring our first Head of Operations to work alongside the co-founders and run the operational backbone of the business. At our stage, ops and growth blur into each other, and we’re looking for someone who’s comfortable with that mix.

What you’d be doing

Build and own the systems that keep the business running – partner onboarding, patient flow, vendor management, internal tools
Drive commercial work alongside the founders: pipeline, partner conversations, account follow-through
Stay close to clinicians, partners, and patients, and turn what you hear into what we do next
Wherever there’s a gap, fill it – this role flexes with what the company needs

What we’re looking for

Has owned a function or a business before – you’ve been the person accountable for outcomes, not just a contributor
Healthcare-literate, or genuinely curious and willing to get fluent fast
Comfortable in commercial conversations – you don’t have to come from sales, but partner and customer dynamics shouldn’t be new to you
High agency, strong instincts, gets things done without a lot of structure

Location

NYC-based preferred, with potential for remote for the right candidate.

How to apply

Email careers@dwellsafe.ai with whatever helps us understand who you are – resume, LinkedIn, a note, all three.

DwellSafe

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