Company Description Accord Asset Partners is a private equity firm based in La Jolla, CA, dedicated to fostering value creation and transformative growth by partnering with management teams and founders. Focused on investments in the healthcare sector, Accord prioritizes collaboration with businesses to streamline operations and implement tactical, innovative strategies. This role would be working primarily for our rapidly growing hospice management companies catering to hospice locations spanning from Hawaii to Massachusetts. Our hospices are dedicated to providing the highest quality of care and focuses on the spiritual, emotional, and physical needs of patients and their families, and Accord Asset Partners is the leadership team that supports them. As we continue to expand, we are seeking to enhance our technological capabilities by bringing in an experienced IT manager to ensure streamlined and efficient operations to better serve our patients.

Role Description The IT Manager is responsible for overseeing the organization's technology infrastructure, user support services, cybersecurity initiatives, and IT asset management across all hospice operations. This is a full-time hybrid role based in San Diego, CA, with a mix of in-office and work-from-home flexibility, with typical work hours starting at 7am PST to cover East Coast availability. The IT Manager is responsible for overseeing the organization's technology infrastructure, user support services, cybersecurity initiatives, and IT asset management across all hospice operations. This role ensures employees have reliable access to technology resources while maintaining system security, HIPAA compliance, and operational efficiency. The IT Manager serves as the primary point of contact for technology-related support, system administration, and strategic IT planning, supporting both office-based and remote employees in a healthcare environment.

Qualifications

Configuring and rolling out new user accounts, hardware, software, and applications for employees, ensuring efficient onboarding and system integration
Keeping equipment inventory by maintaining an asset management system that tracks every device from purchase through retirement
Handling all IT-related requests, providing support to employees virtually
Maintaining and updating all technical hardware and systems, including phone systems, printers, computers, operating systems, and network systems
Ensuring company systems and data storage practices support HIPAA compliance by implementing access controls, encryption, secure backups, and vendor oversight
Managing user onboarding for new systems with a cost-conscious approach, evaluating licensing needs, access levels, and budget impact before adding users or expanding system access
Protecting the company by conducting regular security checks and maintaining high cybersecurity standards

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
5+ years of IT experience with a solid background in troubleshooting employee issues
Expertise in Windows, Microsoft Office Suite, Meraki and a strong capability in using a variety of IT tools and systems
Knowledge of HIPAA Privacy Rules, HITECH, and other applicable healthcare regulations
A strong orientation towards customer service with the ability to articulate technical concepts clearly
Prior experience in financial services, private equity, or healthcare-related organizations is beneficial.
Willingness to work in a hybrid arrangement based in La Jolla, CA, with occasional travel to portfolio company locations as needed.
This position may require availability outside standard business hours to support the organization's hospice operations.

Expected Compensation: $90,000–$120,000 annually, with final compensation determined by experience and overall qualifications.

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Information Technology Manager

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