Direct Hire

Hybrid, 3 days on site

Creative PM with Agency Operations, PM

No C2C, NON-IT

Our digital agency client is seeking a highly organized Project Manager who combines strong creative project management skills with a solid understanding of agency operations. This role is responsible for keeping projects, budgets, timelines, and teams on track while supporting the day-to-day operational needs of the agency. If you love managing tasks, and checking off those boxes, we want to hear from you!

Responsibilities

• Manage project timelines, schedules, budgets, scopes, and deliverables across multiple client accounts.

• Attend client and internal meetings, document key decisions, and drive next steps.

• Coordinate cross-functional teams to ensure projects stay on track and within budget.

• Monitor account performance, communicate project status, and escalate risks when needed.

• Review deliverables to ensure quality standards and client expectations are met.

• Prepare estimates, proposals, change orders, and project documentation.

• Identify process improvements and support operational efficiencies.

• Serve as the primary point of contact between clients and internal teams to ensure a seamless experience.

Qualifications

• Min 4 years of project management experience within a marketing, creative, or digital agency.

• Experience managing B2B creative, digital marketing, and website projects.

• Strong communication, organization, and client relationship management skills.

• Experience managing project scopes, budgets, timelines, and Statements of Work (SOWs).

• Familiarity with WordPress, CRM platforms, and project management tools such as Wrike.

• Ability to manage multiple projects simultaneously in a fast-paced environment.

• Understanding of agency operations, resource planning, and account profitability.

• Experience with industrial or professional services clients is a plus.

• Detail-oriented, proactive, and committed to continuous improvement, including leveraging AI and automation to enhance processes.

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