Job Description – Inventory Manager

Suffolk, VA

$70k - $75k/yr

Position Overview:

The Inventory Control Manager is responsible for overseeing all inventory management activities within the 3PL facility, ensuring accuracy, efficiency, and compliance with customer and company requirements. This role will lead the inventory control team, implement best practices, and collaborate closely with operations, warehouse staff, and clients to optimize inventory accuracy and service levels.

Key Responsibilities:

Manage daily, weekly, and monthly cycle counts, physical inventories, and reconciliation processes to maintain high inventory accuracy.
Develop, implement, and monitor inventory control policies, procedures, and KPIs for the facility.
Investigate and resolve inventory discrepancies, root cause issues, and provide corrective action plans.
Ensure compliance with customer requirements, service level agreements (SLAs), and company standards.
Lead and train inventory control staff, fostering a culture of accountability, continuous improvement, and safety.
Partner with Operations, Shipping/Receiving, and Customer Service teams to ensure accurate and timely order fulfillment.
Utilize Warehouse Management Systems (WMS) to track, monitor, and report on inventory activity.
Prepare and present inventory reports for internal leadership and customers.
Collaborate with IT, Engineering, and Process Improvement teams to enhance inventory control processes and system functionality.
Support audits (internal, external, and customer-driven) by providing accurate records and documentation.
Ensure compliance with regulatory and safety requirements.

Qualifications:

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field preferred (or equivalent experience).
5+ years of experience in inventory control, warehouse management, or supply chain operations, preferably within a 3PL environment.
Strong knowledge of Warehouse Management Systems (WMS), ERP systems, and Microsoft Excel.
Demonstrated ability to analyze data, identify issues, and implement corrective actions.
Excellent leadership, communication, and team management skills.
Strong organizational and problem-solving abilities.
Experience managing customer relationships in a service-driven environment.

Key Competencies:

Detail-oriented with a focus on accuracy and continuous improvement.
Strong analytical and reporting skills.
Ability to thrive in a fast-paced, high-volume logistics environment.
Collaborative leadership style with the ability to influence cross-functional teams.
Customer service mindset with a focus on operational excellence.

Physical Requirements:

Ability to work in a warehouse environment, including walking, standing, and lifting up to 40 lbs. as needed.
Flexibility to work extended hours or weekends during inventory or peak periods.

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