About Aloha Practice Management

Aloha Practice Management is a fast-growing healthcare technology company delivering end-to-end Practice Management, Revenue Cycle Management (RCM), and AI-powered solutions to ABA (Applied Behavior Analysis) organizations across the United States. Our platform supports mission-critical clinical, operational, and financial workflows for providers serving children with autism and related needs.

As we scale nationally, engineering excellence, platform reliability, data security, and AI innovation are central to our growth. We are seeking a Vice President of Engineering to lead our entire engineering organization and shape the technical foundation that will power our next stage of expansion.

The Role

The VP of Engineering is a senior executive leader responsible for technology delivery, engineering strategy, platform reliability, and organizational effectiveness across all product lines. This role combines strategic leadership with strong technical depth and operational rigor.

You will oversee Directors of Engineering, Platform/SRE teams, application engineering, QA, DevOps, and AI enablement functions while partnering closely with Product, Clinical Operations, Customer Success, Security, and Executive Leadership.

This is a hands-on leadership role for someone who can build high-performing teams, scale SaaS platforms in regulated environments, and deliver predictable outcomes.

Key Responsibilities

1. Engineering Leadership & Organizational Scale

Lead and grow a high-performing engineering organization across multiple teams and geographies (U.S. and offshore).
Hire, develop, and retain Directors, Managers, Tech Leads, and senior engineers.
Establish clear organizational structure, ownership boundaries, and accountability models.
Drive a culture of execution, quality, reliability, and continuous improvement.
Implement performance management, career ladders, and succession planning.

2. Technical Strategy & Architecture

Define and execute the long-term technology vision aligned with company strategy.
Ensure platform scalability, resilience, security, and cost efficiency.
Guide architecture decisions across cloud infrastructure, data systems, AI services, and application platforms.
Balance innovation with operational stability in a regulated healthcare environment.
Standardize engineering best practices across teams.

3. Product Delivery & Execution

Own predictable, on-time delivery of product roadmaps in partnership with Product Management.
Implement strong planning, estimation, prioritization, and execution frameworks.
Remove blockers, resolve cross-team dependencies, and manage trade-offs.
Establish metrics for velocity, quality, and delivery performance.
Ensure features meet reliability, performance, and usability standards before release.

4. Platform Reliability, Security & Compliance

Oversee SRE, DevOps, and Platform Engineering functions.
Ensure high availability, uptime, and incident response readiness.
Implement mature monitoring, alerting, and post-incident review practices.
Maintain HIPAA-aligned security, privacy, and compliance standards.
Drive disaster recovery, business continuity, and operational readiness.

5. AI & Technology Innovation

Guide the integration of AI and automation across products and internal systems.
Ensure AI initiatives are scalable, reliable, cost-controlled, and compliant.
Evaluate emerging technologies and drive adoption where strategically valuable.
Foster experimentation while maintaining production discipline.

6. Process Excellence & Operational Maturity

Implement scalable engineering processes, tools, and governance.
Establish release management, quality assurance, and change control frameworks.
Improve developer productivity through automation and tooling.
Drive continuous improvement across SDLC, CI/CD, and platform operations.

7. Cross-Functional Leadership

Partner with Product, Design, Clinical, Operations, and Customer Success teams.
Translate business priorities into executable engineering plans.
Provide technical insight to executive leadership for strategic decisions.
Communicate progress, risks, and trade-offs clearly and proactively.

8. Financial & Resource Management

Manage engineering budgets, vendor relationships, and infrastructure costs.
Optimize resource allocation across initiatives.
Ensure efficient use of offshore and external partners.
Align spending with business outcomes and growth plans.

9. Culture & Talent Development

Build an inclusive, collaborative, high-ownership engineering culture.
Promote learning, mentorship, and technical excellence.
Encourage accountability, transparency, and customer focus.
Develop future leaders within the organization.

What Success Looks Like

Reliable, scalable platform supporting rapid company growth
Predictable product delivery and reduced operational risk
High-performing engineering organization with strong retention
Improved uptime, performance, and customer satisfaction
Clear technical direction aligned with business strategy
Effective adoption of AI and automation

Required Qualifications

12+ years of engineering experience with at least 5 years in senior leadership roles
Proven experience leading large, multi-team engineering organizations
Track record of scaling SaaS products in production environments
Strong background in cloud platforms (Azure and/or AWS)
Experience with distributed systems, data platforms, and modern architectures
Demonstrated success delivering complex products on schedule
Excellent communication and executive-level stakeholder management skills

Preferred Qualifications

Healthcare, RCM, or regulated industry experience (HIPAA familiarity strongly preferred)
Experience with AI/ML or LLM-enabled products
Background in platform engineering, SRE, or DevOps practices
Experience managing globally distributed teams
Prior experience in high-growth or PE-backed SaaS companies

Education

Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience

Why Join Aloha Practice Management

Shape the technology backbone of a rapidly growing healthcare SaaS company
Lead mission-critical systems that directly impact patient care and provider success
Work with an executive team committed to innovation and scale
Own engineering outcomes end-to-end
Competitive compensation, benefits, and leadership influence

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Vice President of Engineering

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