Institute for Healthcare Improvement

Project Manager

Scheduled Hours

Full Time

Contract

1 year

Salary Range

$64,417- $103,067

Location

Remote, USA

About IHI

The Institute for Healthcare Improvement (IHI) is a leading, globally recognized not-for-profit health care improvement organization that has been applying evidence-based quality improvement methods to meet current and future health care challenges for more than 30 years. IHI provides millions of people in health care with methods, tools, and resources to make care better, safer, and more equitable; convenes experts to enable knowledge sharing and peer-learning; and advises health systems and hospitals of all sizes in improving their systems and outcomes at scale. IHI's mission is to innovate and lead transformational improvement in health and health care worldwide.

Position Summary:

IHI is working to finalize our strategic plan for the next 3-5 years. The Project Manager – IHI Strategy will develop and manage the comprehensive project plan to effectively implement and deliver IHI’s strategic plan. This limited-term, internal-facing position reports into the Strategy Analyst.

Position Responsibilities:

Responsibilities include but are not limited to the following:

Develop, manage, and report on workplans and budgets to achieve desired objectives and financial goals in a timely manner
Monitor project progress, provide status updates, and act as the main communication link between project teams, IHI Management, and other stakeholders
Plan, schedule, and facilitate or lead project-related meetings as necessary to meet project outcomes
Assign and assure clarity of roles and responsibilities for key stakeholders
Identify, address, and escalate potential roadblocks and risks

Position Knowledge, Skills and Abilities:

Proficiency with project management tools, resources, and applications
Knowledge of formal project management techniques and best practices
Project management skills, including ability to manage details under aggressive timelines and tracking through dashboards, reports, etc.
Proven ability to meet deadlines and manage project schedules
Budgetary and financial management skills
Excellent communication (both interpersonal and written) and change management skills
Ability to act strategically and holistically to achieve desired results
Ability to motivate teams to achieve common goals
Ability to make effective decisions in a fast-paced or ambiguous environment
Ability to balance and prioritize work across project streams
Ability to apply a “continuous improvement mindset” to systems, processes and approaches

Ability to facilitate meetings, discussions and decision making to reach desired outcomes

Ability to work effectively with colleagues at all levels and work independently when necessary
Ability to navigate difficult situations, including seeking input from colleagues, escalation, and problem solving
Ability and willingness to learn and use new systems and technology

IHI Values and Culture

Commitment to IHI Values of courage, love, equity, trust and impact
Commitment to equity, anti-racism, and the improvement of societal systems

Position Qualifications:

Required

Bachelor's degree or equivalent
5 years of previous work experience in a professional environment with at least 3 years of project management experience
Intermediate proficiency with Microsoft Word, Excel, PowerPoint
Experience using project planning tools, resources, and software

Preferred

Project Management Professional (PMP) Certification
Intermediate proficiency with Netsuite, Smartsheet, and MS Planner
Interest in health care and quality improvement

Physical Attributes:

Ability to Sit for Extended Periods: Capability to work at a desk for long durations
Manual Dexterity: Proficiency in using a computer, including typing, mouse handling, and other office equipment
Visual Acuity: Ability to read and view a computer screen for extended periods
Hearing and Speaking: Clear communication over phone and video calls
Environment Setup: Access to a quiet, professional home office setup conducive to focused work and virtual meetings
Lifting: Occasionally requires lifting up to 25 lbs as needed

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list or comprehensive inventory of all duties, responsibilities, skills, and qualifications required.

At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation, medical, dental and vision coverage, life and disability plans, FSA plans, generous time off including vacation time, wellness and wellbeing time, and other special programs to support employee wellbeing.

IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know. Veterans are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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