About Twelve

Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. With deep expertise across global production, creative innovation, and sustainability, we turn bold ideas into elevated, high-impact realities. Our clients—ranging from luxury fashion and beauty to leading lifestyle brands—trust us to deliver unforgettable experiences through beautifully executed product and packaging.

Position Summary

The Project Manager will play a critical role in managing and coordinating projects

within our Experiential product development team. You will work closely with product developers and

account managers to ensure the seamless execution of branded promotional merchandise and

influencer loyalty programs. This role requires a detail-oriented and organized individual with excellent

communication skills and a proven track record in project management.

Key Responsibilities

Project Coordination

Manage and oversee the full project lifecycle from initiation to completion.
Develop detailed project plans, timelines, and budgets.
Coordinate with product developers and account managers to ensure project milestones are met.
Monitor project progress and make adjustments as necessary to ensure successful project delivery.

Client Interaction

Support account managers in client-facing activities, including meetings, presentations, and status updates.
Address client inquiries and concerns promptly and professionally.
Ensure client satisfaction by delivering high-quality projects on time and within budget.

Team Collaboration

Foster effective communication and collaboration among team members.
Facilitate regular project meetings to review progress, address issues, and plan next steps.
Act as a liaison between different departments to ensure project alignment and success.

Quality Control

Maintain high standards of quality throughout the project lifecycle.
Conduct regular quality checks and reviews to ensure project deliverables meet client expectations and company standards.

Documentation And Reporting

Prepare and maintain comprehensive project documentation, including status reports, risk assessments, and post-project evaluations.
Provide regular updates to senior management on project status, risks, and opportunities.

Qualifications

3-5 years of experience in project management, preferably within a product development agency.
Strong understanding of branded promotional merchandise and influencer loyalty programs.
Excellent organizational and time management skills and proficient in project management software and tools.
Exceptional communication and interpersonal abilities.
Ability to work effectively in a fast-paced, dynamic environment.
Detail-oriented with a strong focus on quality and client satisfaction.

What You Can Expect

Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year)
Generous Paid Time Off – Including your birthday, personal days, time-off around holidays.
Paid Parental Leave
Summer Fridays
Discretionary bonuses

Salary: $70-80k depending on experience

Twelve Inc. is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. It is the policy of the Company to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, creed, color, religion, sex, national origin, ancestry, age, alienage or citizenship status, disability, or handicap, marital status, familial status, veteran status, sexual orientation, arrest record, genetic information or any other characteristic protected by applicable federal, state or local laws.

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Project Manager

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