Job Description Summary

Note: This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in our St Petersburg, FL Corporate Office.

Job Description

Acts as a strategic partner to the Technology Education (Tech Ed) department to serve as the Project Manager of the team’s educational resources, content and communication deliverables in support of the firm’s technology releases/changes. The Digital Project Manager will manage all tasks and responsibilities related to the Tech Ed team’s project intake process and deliverables, including creating project plans, delegating tasks, scheduling and hosting meetings, tracking progress and communicating with stakeholders to ensure successful project plan delivery. This role requires balancing creative strategy with operational logistics, acting as a bridge between technology and the Tech Ed teams.

Key Responsibilities:

Lead the planning, execution, and delivery of IT projects across multiple business units on behalf of Technology Education, ensuring the team’s deliverables support the release and business needs. Tech Ed project plan deliverables may include learner videos, product tours, user guides, release notes, communication campaigns, and other content resources as needed.
Execute and deliver elements of technology product road maps, leveraging agile and design-thinking principles.
Oversees technology releases to monitor status and progress to ensure adherence to scope and timelines.
Manage the Tech Education team’s deliverable process to allocate resources effectively and ensure project plans meet business needs.
Develop effective and collaborative working relationships with various stakeholders and serve as the point of contact between technical teams, business stakeholders, and Tech Ed to manage project plans, communicate status, and outcomes to all relevant parties.
Plan and coordinate release requirements by documenting and managing requirements throughout the life of the project; and coordinating the verification of the end deliverable.
Schedule and lead meetings to manage project goals, identify and assign deliverables, track progress, provide updates, and ensure project plans are executed.
Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating matters where appropriate.
Communicate project status, milestones, and outcomes to stakeholders through regular reporting and presentations.
Manage software releases on behalf of Technology Education to prepare and execute project plans effectively. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education.
Drive continuous improvement by conducting post-project reviews and implementing lessons learned.
Stay current with emerging digital technologies and trends to inform project strategy and innovation.
Contribute to reviewing existing team operations and generate new ideas to assist in identifying continuous improvements.
Performs other duties and responsibilities as assigned.

Skills/Previous Experience:

Three (3) to five (5) years of experience as a Project Manager would be preferred or a combination of education, training and experience.
Must have an understanding of the Software Development Lifecycle (SDLC) and experience managing project plans from inception through implementations.
Analytical Thinking: Ability to analyze business requirements and translate them into functional and visual content. This requires a sharp analytical mindset and the ability to synthesize complex information.
Communication & Storytelling: Designing intuitive solutions and collaborating with project managers and tech teams. Serve as the primary point of contact to relevant parties, providing regular status updates, managing expectations, and ensuring project delivery and client satisfaction.
Project Ownership & Leadership: Possess strong project management and leadership skills. Will create project plans, assign team members, and schedule demos. Works with full competence to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, archiving, and disposition of project information. Typically works without supervision and may provide technical guidance.
Technical Fluency: Can use business intelligence tools to build dashboards and reports, which requires comfort with data tools and platforms.
Creativity & Problem Solving: These are echoed in both your chats and in broader analyst competencies like those in Business Analyst Skills & Competencies, which stress problem-solving, critical thinking, and adaptability.
Cross-functional Collaboration: Work closely with product managers, UX designers, project managers, and technology teams. Works independently to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders and their expectations.
Content Strategy & Delivery: Manage multiple Tech Ed projects simultaneously, guiding them from initial scope to project execution. Produce workstream or project plans, ensuring that all activities are identified, appropriately organized to deliver project objectives, and comply with the organization's project management framework.
Change Management: Works with full competence to identify, define, unify, and coordinate the various processes and activities to integrate the project management activities.
Tool Proficiency: ClickUp (or similar task management software), Qlik, Splunk, Sitecore, Eloqua, HTML/CSS, SharePoint, Power Automate, Excel/Word/PowerPoint.

Licenses/Certifications:

None required.
PMP certification would be nice to have.

Education

Bachelor’s: Business Administration, Bachelor’s: Communications, High School (HS) (Required)

Work Experience

General Experience - 3 to 6 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

#LI-NM1

Raymond James Financial, Inc. jobs

Technology Education Project Manager

Never Miss a New Opportunity