Key Responsibilities

Primary Focus: Ocean Freight / TLF-TL Logistics

Manage end-to-end ocean freight operations, including booking, documentation, container tracking, and carrier coordination.
Optimize TLF/TL shipments and ensure timely dispatch, transit, and delivery.
Review and verify Bill of Lading, commercial invoices, packing lists, and export/import compliance documents.
Monitor vessel schedules, port delays, and container status to pre-empt supply chain disruptions.
Evaluate freight forwarder performance, negotiate rates, and ensure service-level adherence.
Ensure compliance with international shipping regulations, customs requirements, and ISO standards.

Secondary Responsibilities: Air, Road & Rail (As Required)

Coordinate expedited shipments through air freight when necessary.
Manage regional road and rail shipments, ensuring smooth coordination with 3PLs and carriers.
Optimize multimodal routing when cost or timelines require hybrid solutions.

Logistics Analytics & Continuous Improvement

Analyze shipment data to identify trends, bottlenecks, and cost-saving opportunities.
Prepare detailed logistics reports on freight costs, transit performance, carrier KPIs, and budget adherence.
Develop dashboards and analytical insights to support procurement and supply chain decision-making.
Streamline logistics workflows through process mapping, data analysis, and automation opportunities.
Support annual freight tender processes with data and performance analytics.

Operational Responsibilities

Facilitate the movement of goods across global destinations while meeting customer deadlines.
Coordinate order fulfilment activities to ensure on-time shipment with zero quality issues.
Collaborate with internal departments, suppliers, carriers, and customers to avoid delays and resolve logistics issues.
Ensure ERP (preferably Microsoft Dynamics) is updated with accurate shipping information, lead times, and delivery status.
Maintain exceptional attention to detail in documents, shipment records, and performance reporting.

Skills & Competencies

Strong understanding of ocean freight logistics, international shipping, and TLF/TL operations.
Proficient analytical skills with the ability to interpret data and create actionable insights.
Strong problem-solving ability, capable of arranging urgent/same-day shipments when required.
High attention to detail and a process-driven mindset.
Effective communicator across suppliers, carriers, customers, and internal teams.
Ability to prioritize in a fast-paced, high-volume logistics environment.
Recognizes opportunities for process improvements and quality enhancement.
Experience preparing accurate and professional management reports.

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