Company Description

Kith Ivy is a premier concept blending luxury, lifestyle, and sport into an exclusive members’ wellness and padel club. Located in New York City’s West Village, Kith Ivy offers a full luxury lifestyle experience including a dining space in partnership with Cafe Mogador, a bespoke wellness spa designed by Giorgio Armani, and a state-of-the-art fitness center. Members can enjoy unique amenities such as hydrotherapy services, a rooftop with enclosed padel courts, and the first Erewhon tonic bar outside of Los Angeles. Kith Ivy redefines modern hospitality with sleek designs, curated collaborations, and innovative facilities.

Overview

The Operations Associate plays a critical role in ensuring smooth day-to-day operations across

stockroom, inventory, housekeeping, and general club support. This position requires a highly

reliable, detail-oriented, and versatile individual capable of adapting to shifting priorities and

assisting wherever needed. The ideal candidate is proactive, organized, and always ready to

support the team with a solutions-driven mindset.

Key Responsibilities

Stockroom Operations

• Organize, maintain, and optimize the stockroom layout for maximum efficiency.

• Receive, unpack, and process all incoming merchandise, supplies, and deliveries.

• Restock the sales floor or service areas based on inventory levels and operational needs.

• Prepare items for transfers, returns, and special projects.

• Label, categorize, and store products following established standards.

Inventory Management

• Assist with regular cycle counts, audits, and full inventory checks.

• Track inventory movement accurately and report shortages, damages, or discrepancies.

• Maintain updated inventory logs and support loss-prevention procedures.

• Identify low-stock or high-demand items and communicate replenishment needs.

Store & Club Support

• Assist with product pulls, back-of-house runs, and preparation for appointments or

member services.

• Support floor associates, spa staff, and managers during busy periods.

• Act as a bridge between back-of-house and front-of-house teams to ensure seamless

communication.

• Assist with event setup, special activations, or VIP/member requests.Housekeeping & Maintenance

• Maintain a clean, safe, and organized back-of-house environment at all times.

• Perform light housekeeping duties (folding, tidying, organizing, sweeping).

• Refill and maintain operational supplies (hangers, bags, cleaning items, etc.).

• Report and follow up on any maintenance issues promptly.

General Operations

• Adapt quickly to shifting priorities and jump into any operational task required.

• Support safety and security guidelines when handling deliveries or high-value inventory.

• Assist with opening and closing routines, including BOH preparation and breakdown.

• Demonstrate a proactive, service-oriented, and team-focused mindset at all times.

Qualifications

• Prior experience in operations, stockroom, warehouse, retail, hospitality, or related

environments preferred.

• Strong organizational skills and ability to multitask in a fast-paced setting.

• Reliable, punctual, and able to work independently with minimal supervision.

• Ability to lift, move, and handle boxes or equipment as needed (up to 40 lbs).

• Positive, collaborative attitude and excellent communication skills.

What We’re Looking For

A flexible, hardworking, “can-do” individual who takes ownership of tasks, supports the team

across all departments, and ensures the club runs smoothly every day.

Kith Ivy jobs

Operations Associate

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