Essential Duties

Facilitate the coordination of all flights operated by Journey
Ensure the safe and legal coordination of scheduled flights
Provide exceptional customer service to internal and external customers
Oversee planning & coordination of flights domestic and international. Duties can include but not limited to: handling, slots, charter permits, fuel, parking, ground transportation, hotel arrangements, APIS & GenDec.
Provide external agents with all applicable aircraft documents required for trip planning
Understand and interpret applicable regulations in order to ensure compliance
Prepare trip sheets and arrange services for passenger convenience
Arrange crew hotels & transportation as required
Monitor weather & other events with the potential to impact aircraft operations
Provide back-up support to other positions as required
Ensure conformance to Journey safety, security and quality standards
Report non-compliance observations for any potential quality issues
Make rapid decisions concerning regulations and economy of operations
Develop an expert understanding of the aircraft within Journey's fleet as well as aircraft within the charter market. i.e. performance parameters, capacity etc.
Develop & maintain strong working relationships with charter brokers and operators
Provide trip quotes through FOS to Journey customers as requested
Position requires a sense of urgency & real-time response to all inbound communications

Qualifications and Requirements:

Excellent verbal & written communication skills
Strong strategic, analytical and problem solving skills
Ability to multi-task and work in a fast-paced, team-oriented environment
Knowledge of FARs in regards to Part 91 and Part 135 Operations
Familiarity with core job competencies including, but not limited to; flight planning, international operations, weather & ATC
FOS Experience Preferred
Ability to work flexible hours including nights, weekends and holidays
Bachelor's degree preferred or equivalent experience
South Florida and/or East Coast applicants

Journey Aviation jobs

Never Miss a New Opportunity